大廳

安克拉治機場溫德姆拉昆塔套房飯店的評分

2.5 out of 5
安克拉治機場溫德姆拉昆塔套房飯店
3501 Minnesota Dr and W 36th Ave, Anchorage, AK

評論

8.6

有夠讚

10 分,有夠讚;1013 則評論中有 552 則" "
8 分,不錯哦;1013 則評論中有 284 則" "
6 分,一般般;1013 則評論中有 93 則" "
4 分,不太好;1013 則評論中有 41 則" "
2 分,很糟糕;1013 則評論中有 43 則" "

8.8/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

minjie

喜歡:員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 2 晚
LQ Staff 於 2024年3月19日回覆
Thank you for your feedback! We look forward to your future stays with us.

2/10 很糟糕

Siruan

團體旅遊
喜歡:設施服務和住宿環境和硬體
不喜歡:員工素質
Bad Front- Desk Service
於 2024 年 2 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年2月12日回覆
Siraun, We hope you will reach out to our team to discuss any issues you encountered. We have trained our staff to be as courteous and welcoming as possible and will take steps to make this continue.

10/10 有夠讚

John,Milford

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable bed, good room. Breakfast was good. I recommend
於 2024 年 4 月住了 1 晚
LQ Staff 於 2024年4月29日回覆
Thank you for taking the time out to leave us your thoughts. We look forward to seeing you again here at the La Quinta Inn by Wyndham!

10/10 有夠讚

martin

情侶出遊, 寵物同遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Place was clean pet friendly staff was helpful breakfast was good what more can you ask for in a hotel in this day and age
於 2024 年 4 月住了 3 晚
LQ Staff 於 2024年4月28日回覆
Thank you for the rating Martin!

6/10 一般般

Noah

商務旅客
喜歡:員工素質
不喜歡:整潔度
Great staff.
於 2024 年 4 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月24日回覆
Noah, We are glad you enjoyed the pleasant interaction with our staff. Thank you for your rating feedback, and we hope you will return and enjoy an even better experience with us in Anchorage.

10/10 有夠讚

Stephanie

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like La Quinta in general, but this has to be the friendliest and most helpful La Quinta I've EVER stayed at!
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年4月22日回覆
Stephanie, Thank you for the wonderful review of our staff. The La Quinta Inn & Suites by Wyndham Anchorage Airport employees take their cues from a management team that promotes courteous, friendly service above all. We hope you will join us again soon for another lovely experience.

2/10 很糟糕

Elizabeth M

不喜歡:整潔度、員工素質和住宿環境和硬體
I have always felt comfortable staying at a LaQuinta property. We checked in at the location in Anchorage close to the airport. After we got to our room, my daughter pulled back the bedspread to lay down. We soon realized that the bed linens were soaked with urine and my daughter's clothes were saturated! I went to the front desk and told the desk clerk. He merely handed me a stack of clean sheets and expected me to change the bed linens! He said that there was no one to change the sheets even though there was a housekeeping cart in our hallway! We soon realized that even the mattress pad was soaked. I went to the front desk and insisted on another room. I asked to speak to a manager numerous times over the next 48 hours but he was never available and never responded to my requests for a call back. We have called the main customer service number and still no call back. I feel like we deserve a refund for the one night but can't get anyone to respond to us!! I am very disappointed and will not plan to stay at another La Quinta location again.
於 2024 年 4 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年4月21日回覆
Elizabeth, Please accept our apologies. Our staff should have immediately moved you and your family to a new room. We will make sure our team members follow this path of service in the future. We are grateful for the opportunity to take corrective action and provide better service to our guests. Please allow us to host another worry-free visit for you

10/10 有夠讚

Shane

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This area felt way safer than the original hotel we were going to stay at. The building was clean, the staff was friendly, and even the fellow guests were friendly.
於 2024 年 4 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年4月18日回覆
Shane, We are delighted your experience at the La Quinta Inn & Suites by Wyndham Anchorage Airport was pleasant. Thank you for the excellent rating and review of our staff. We are glad the area around our hotel felt safer than your original destination.We look forward to serving you again!

10/10 有夠讚

Raymond

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not sure there is quite enough parking for the property as a couple times I ran into a situation where I could not find a parking spot.
於 2024 年 4 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年4月16日回覆
Raymond, We apologize for the sometimes tight parking situation at our hotel. We are delighted you enjoyed your experience at the La Quinta Inn & Suites by Wyndham Anchorage Airport. It was a pleasure for our team to provide you with a comfortable stay, and we hope you will return to stay with us again.

10/10 有夠讚

Lola

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quite and clean
於 2024 年 4 月住了 1 晚
LQ Staff 於 2024年4月15日回覆
Hi Lola thank you for the rating!

8/10 不錯哦

Steve

商務旅客
Newer hotel, room very clean and modern. Good continental breakfast.
於 2024 年 4 月住了 1 晚
LQ Staff 於 2024年4月9日回覆
Thank you for taking the time out of your day to leave us your review. We continue too try our best to provide you with the best service we are able to provide.

8/10 不錯哦

Daniel

於 2024 年 4 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月25日回覆
Thank you, Daniel, for the great rating. We hope you will return and have an even better experience at our hotel when you are in Anchorage again.

10/10 有夠讚

Carissa,Seward

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
LQ Staff 於 2024年4月5日回覆
Hello Carissa, thank you for the rating

10/10 有夠讚

Wess

於 2024 年 4 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月24日回覆
Thank you for the excellent rating, Wess! Our team at the La Quinta Inn & Suites by Wyndham Anchorage Airport will be delighted to know they provided an awesome experience for you during your recent stay. We hope to see you again soon.

8/10 不錯哦

Thomas

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s was a nice place to say for a few nights
於 2024 年 3 月住了 3 晚
LQ Staff 於 2024年4月3日回覆
Hello Thomas, thank you for the rating

10/10 有夠讚

Delia

於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月21日回覆
Thank you for the wonderful rating, Delia. We are glad you enjoyed a super-fantastic stay at the La Quinta Inn & Suites by Wyndham Anchorage Airport. We look forward to providing you with another great visit in the future.

10/10 有夠讚

Luis,winter springs

喜歡:整潔度和員工素質
於 2024 年 1 月住了 2 晚
LQ Staff 於 2024年4月2日回覆
Thank you for taking the time to leave us a review. We look forward to seeing you again!

8/10 不錯哦

MIchael

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Cyndy-Guest Experience Representative 於 2024年3月31日回覆
Michael, We hope you will return to enjoy a wonderful experience at our hotel in Anchorage. Our team is eager to host the best possible experience for our guests. Thank you for taking the time to rate your recent stay.

10/10 有夠讚

Elena

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Booked another hotel for the night but didn’t stay due to how unclean it felt and looked unclean. So found La Quinta Inn and it was a breath of fresh air! Every second of my stay there was truly enjoyable. The staff was friendly, it was clean, up-to-date and enjoyed the breakfast as well.
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月31日回覆
Thank you, Elena, for sharing your experience at the La Quinta Inn & Suites by Wyndham Anchorage Airport. We are delighted we provided you with a clean, comfortable space. Our team is eager to share their hospitality with visitors, and we hope you will return to stay with us again.

10/10 有夠讚

Ken

商務旅客
喜歡:員工素質、設施服務和住宿環境和硬體
Courteous and knowledgeable staff. Great place to stay.
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年3月31日回覆
We are delighted you enjoyed the wonderful service of our friendly staff, Ken. We hope the La Quinta Inn & Suites by Wyndham Anchorage Airport will be your lodging choice when you return to Alaska.

8/10 不錯哦

Kathleen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年3月27日回覆
Thank you for your rating, Kathleen. We are glad you enjoyed a great stay at our hotel in Anchorage. We look forward to hosting another visit for you in the future.

8/10 不錯哦

Connie

喜歡:整潔度
The rooms and hotel itself are always neat and clean and staff is friendly and helpful.
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月26日回覆
Connie, We are glad you enjoyed your stay at our hotel in Anchorage. Thank you for the great review, and we hope you will return soon to visit again.

6/10 一般般

Tammy,Kaysville

家庭旅遊
We got out in the handicap room. Which would have been ok. But the shower went all over the bathroom. It was a mess.
於 2024 年 3 月住了 1 晚
LQ Staff 於 2024年3月24日回覆
Hello Tammy,thank you for the rating

10/10 有夠讚

Heidi

喜歡:整潔度、員工素質和住宿環境和硬體
Cyndy-Guest Experience Representative 於 2024年3月22日回覆
Thank you, Heidi, for sharing a wonderful rating for the service and accommodations at the La Quinta Inn & Suites Anchorage Airport. We hope you will return to be our guest again soon.

10/10 有夠讚

Stephanie

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very well located, with friendly staff, and VERY comfortable.
於 2024 年 2 月住了 1 晚
LQ Staff 於 2024年3月19日回覆
Thank you for your feedback! We will continue to do our best to provide the best service possible.

10/10 有夠讚

Amy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
LQ Staff 於 2024年3月19日回覆
We appreciate your thoughts and feedback! We continue to do our best to provide the best service.

10/10 有夠讚

Vernon,Cantwell

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff at front desk was very professional and kind.
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月18日回覆
Thank you for the positive feedback, Vernon! It was a pleasure to welcome you to the La Quinta Inn & Suites by Wyndham Anchorage Airport, and we hope to serve you again.

8/10 不錯哦

Laura,Homer

情侶出遊
喜歡:整潔度、員工素質和設施服務
Great price point for Anchorage. Basic property, but convenient for all the things you need. Airport shuttle on the half hour - and close by. Clean. Awkward bathroom layout in the room. The front desk manager on the morning of 3/16 was great. So was the breakfast manager. Even though we were having to dash to the airport he asked us if we were able to get breakfast. These folks are what make the place.
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月18日回覆
Laura, We are glad you enjoyed the friendly service of our team members. Thank you for the great review of our property's location and comfort. We hope you will visit us again when you return to Anchorage.

10/10 有夠讚

Ginny

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I wish the shower would be hotter and the breakfast can be better. The waffle dough this morning was so watery. Other than that, it’s a great choice for a short stay in Anchorage!!
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年3月16日回覆
Ginny, Thank you for the positive rating! We apologize for the issues you encountered during your stay. The teams in the breakfast area and engineering department will address them immediately. We hope you will visit us again when you are in Anchorage for another trip.

10/10 有夠讚

Brett

於 2024 年 3 月住了 3 晚
LQ Staff 於 2024年3月17日回覆
Hello Brett,Thank you for the rating!

10/10 有夠讚

Devon

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice! Convenient and close to the airport. Clean and quiet.
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月16日回覆
Devon, Thank you for the wonderful review. We are glad you enjoyed our proximity to the airport and hope you will return to enjoy our hospitality again at the La Quinta Inn & Suites by Wyndham Anchorage Airport.

10/10 有夠讚

Jae Young

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年3月15日回覆
Thank you, Jae Young, for sharing an outstanding rating and review for the La Quinta Inn & Suites by Wyndham Anchorage Airport. Our team carefully prepares guest rooms, and we are glad you enjoyed a comfortable experience.

10/10 有夠讚

Ronnie,Fort Worth

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is near the airport. That is a plus if you have an early or late flight! They shuttled us from the airport and to the train station another day, and provided us with a menu for food delivery and a recommended taxi cab phone number. We stayed in a handicapped room. The bed was comfortable. The bathroom was spacious. Breakfast was sparse and unimaginative, but the staff more than made up for any lack. Cyrus, our housekeeper, was excellent-attentive and aways cheerful. Everyone we encountered was kind and helpful. I recommend it as a place to stay. It's away from the main part of town, so a quiet area.
於 2024 年 3 月住了 4 晚
Cyndy-Guest Experience Representative 於 2024年3月15日回覆
Ronnie, We are delighted you enjoyed the friendly service from all our staff. We are pleased to make guests as comfortable as possible when they visit the La Quinta Inn & Suites by Wyndham Anchorage Airport. It is a pleasure to offer complimentary transportation to and from the train station and the airport. Thank you for pre-arranging your plans for the shuttle with our front desk staff. Please allow us to welcome you for another restful experience again.

10/10 有夠讚

Eva

喜歡:整潔度、員工素質和設施服務
Comfortable room. Very Clean. Location is ok Convenient Not enough hot water the first night. I told front desk lady and maintanance fixed it right away. I would stay here again.
於 2024 年 3 月住了 4 晚
LQ Staff 於 2024年3月14日回覆
We are glad we were able to help you with your hot water issue. We continue to do our best to ensure to provide you with the best service possible. Thank you for your input and we look forward to seeing you again!

10/10 有夠讚

Chad

喜歡:整潔度、員工素質和住宿環境和硬體
Already stated, the staff was excellent. Breakfast was, breakfast.
於 2024 年 3 月住了 1 晚
LQ Staff 於 2024年3月14日回覆
Thank you for taking the time out of your day to leave us your review. We continue to do our best to provide the best service possible.

10/10 有夠讚

Sy

喜歡:整潔度、員工素質和住宿環境和硬體
Nice place
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年3月13日回覆
Thank you, Sy, for sharing an awesome rating with other visitors and our staff at the La Quinta Inn & Suites by Wyndham Anchorage Airport. We are glad you enjoyed your experience at our hotel and hope to welcome you for another stay soon.

8/10 不錯哦

Patricia

喜歡:整潔度、員工素質和住宿環境和硬體
I appreciated the quiet and the convenient location.
於 2024 年 3 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年3月12日回覆
Thank you for your kind review, Patricia. We are glad you enjoyed our hotel's location and the peaceful experience you had with us in Anchorage.

10/10 有夠讚

Anastasia,Ogden

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We arrived later than expected into Anchorage, travelling with two toddlers. Rather that wait out our 8-hour layover, I was able to book a room last minute. We utilized the airport shuttle, and got checked in just fine late at night. It worked great for what we needed, for short notice and on a budget.
於 2023 年 12 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月10日回覆
We are happy to welcome weary travelers, no matter how briefly Anastasia. It is a pleasure to offer our guests complimentary transportation to and from the airport. We hope the rest of your journey was worry-free, and we hope to see you again at the La Quinta Inn & Suites by Wyndham Anchorage Airport.

4/10 不太好

Kristin

不喜歡:員工素質和住宿環境和硬體
Bad parking. Carpet in our room was duck taped. Our last day housekeeping didn't come leaving us with no towels or toilet paper. Continental breakfast was one of the poorest selections I've ever seen. Juice machine was out of order so nothing to drink.
於 2024 年 3 月住了 5 晚
Cyndy-Guest Experience Representative 於 2024年3月7日回覆
Kristin, Please accept our apologies for the issues you encountered. Our maintenance team will repair the carpet properly, and we are sorry the cleaning crew missed your service request. The friendly folks at the front desk are happy to provide any additional items needed for the room. We hope to have another opportunity to welcome you for a better experience at our hotel.

10/10 有夠讚

Alberto

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 7 晚
Cyndy-Guest Experience Representative 於 2024年3月8日回覆
Alberto, We are glad you had an amazing experience at the La Quinta Inn & Suites by Wyndham Anchorage Airport. Thank you for sharing a perfect rating for our service and accommodations. We look forward to hosting your next visit to Alaska!

10/10 有夠讚

Jenna

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 2 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月28日回覆
Thank you, Jenna, for the wonderful rating and review. We hope you will be our guest again at the La Quinta Inn & Suites by Wyndham Anchorage Airport.

8/10 不錯哦

Jesse

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Have a good day!
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月5日回覆
Thank you for the positive rating, Jesse! We hope you will have a wonderful day, too!

8/10 不錯哦

ROBYN

情侶出遊
喜歡:員工素質和住宿環境和硬體
I really don’t have any complaints
於 2024 年 2 月住了 4 晚
LQ Staff 於 2024年3月2日回覆
We appreciate you taking the time out to give us your thoughts. We will continue to do our best to provide you the best service possible.

10/10 有夠讚

Vannessa

喜歡:員工素質和住宿環境和硬體
VERY clean and friendly
於 2024 年 2 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年2月26日回覆
Vannessa, We are delighted you enjoyed the excellent experience we provided to you at the La Quinta Inn & Suites by Wyndham Anchorage Airport. We hope you will join us again for another visit soon.

10/10 有夠讚

Sondra

於 2024 年 2 月住了 1 晚
LQ Staff 於 2024年3月20日回覆
Thank you for your thoughts! We take pride in doing our best to provide you with great service.

6/10 一般般

Steve

情侶出遊
喜歡:整潔度、員工素質和設施服務
We liked the convenient location and most of the amenities offered. What we didn't like: no fresh fruit, no teas (unusual!), no hot chocolate. The closet was tiny, but there is not much the hotel can do about that. On second thought, if the location of the iron was changed, that would help! The TV was a great size for watching from the bed. Overall, we had a good stay and could choose this again.
於 2024 年 2 月住了 6 晚
LQ Staff 於 2024年2月21日回覆
We appreciate your feedback and will definitely take your input into account. Thank you!

10/10 有夠讚

Tianhao

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed for one night at the la Quinta , staffs was really nice and courteous, the room was clean. Front desk lady heard we were going to the train depot in the morning and offered us the ride to safe the Uber cost
於 2024 年 2 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年2月18日回覆
Thank you for the excellent rating and review, Tianhao! We are happy to provide complimentary transportation to and from the airport terminal and train station. Please arrange the service with the front desk to schedule your ride. We hope you will enjoy another great stay at the La Quinta Inn & Suites by Wyndham Anchorage Airport.

8/10 不錯哦

Jeffrey

親子旅遊
喜歡:員工素質
I remember staying here years ago when it was new or Newley remodeled, now it feels run down, the room was not clean. The fitted bedsheets were not put on all the way and there was hair visible on them.
於 2024 年 2 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年2月16日回覆
Jeffery, Thank you for taking the time to review your recent stay at our hotel in Anchorage. We are sorry your experience was not as satisfying as it could have been, and we promise to continue to provide better service to our guests. We appreciate your valuable feedback and hope you will allow us to welcome you again.

10/10 有夠讚

Lisa

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All the staff were super nice, loved the breakfast and I would absolutely would recommend this place for everyone! Overall, we enjoyed our stay! Next time we head back to Anchorage, we will be staying at this hotel again!
於 2024 年 2 月住了 5 晚
Cyndy-Guest Experience Representative 於 2024年2月15日回覆
Lisa, It thrills our team to know you will recommend the La Quinta Inn & Suites by Wyndham Anchorage Airport to friends and family. Our staff will be happy you enjoyed their efforts to make your visit memorable. We look forward to seeing you again.

2/10 很糟糕

Katrina

於 2024 年 2 月住了 1 晚
LQ Staff 於 2024年3月21日回覆
Hello Katrina, Thank you for the review!