"The staff were excellent. They were friendly, nice, and very welcoming! They offered help when asked. They even offered bear spray and bug spray for our hike because we did not know we actually needed it. Great people. Great experience."
"understaffed for the arrival and departure of a large number of overseas aircrews
all at one time, mixed with a surge of other customers. Recommemd a dedicaterd registration clerk and bellman for these special customers while other customers are in a separate first come first serve line. Lobby became very chaotic for a period in the early evening and morning"
"Don’t expect more than basic. Could use some updating and a refresh. Chairs to the table were stained. Bed was firm but made noise with every turn during the night. It served the purpose of a place to sleep before our flight. This was pretty pricey for the quality, but it is summer in Alaska."
"We had a great stay at Aspen Suites Hotel. The room was exceptionally clean, and every staff member we interacted with was friendly, welcoming, and helpful. We really appreciated the comfortable accommodations and would happily stay here again."