Find hotels near Alice Gustafson Center, Detroit from NT$1,627

"Our stay was less than mediocre. First they lost my reservation, I was told prior to arrival that I could pay the deposit in cash and then at check in was told I had to pay the deposit with a card. I paid for my stay in full at check in and they continuously tried to charge my card for the entire stay amount every single night we were there. Our room was okay, we liked the layout but the sofa bed had no sheets on it and had food folded up into it. We had to go to the check in desk everyday to reactivate our key cards because they never worked. The pool was dirty and the staff was unfriendly and unhelpful. Overall, I was not impressed. We travel to the Detroit are often and definitely will not be staying here again."

"Every thing great!"

"worst customer service that I’ve ever encountered. Misleading information between staff caused great The customer is put in the middle without regard to circumstances. Needless to say, I will no longer be using this hotel in the future. Due to extreme weather conditions and tornadoes in Michigan, flights were canceled and travel plans had to be adjusted. They were inflexible and charged me for one night when it wasn’t used. Hotels.com made the original reservation and reached out to the administrative staff at the Kingsley Inn, who still stood firm and did not offer a room credit for a future use. I was not looking for my money back. I was simply trying to rebook the room in the future. I’m sure that there are other hotels that would appreciate my business."

"The suite was roomy and clean. Made our short stop comfortable for the night."

"The staff was excellent! Friendly and helpful. The pillows were amazing and tge breakfast was great, too."

"Pool closed, rooms very dirty, no Hot water shower was freezing cold, breakfast was like a continental breakfast versus buffett. The staff however were great and pleasant. We were to sray 3 nights left after the 1st night. "

"The lobby bathroom had literal poop everywhere! Elevator was broken! The front desk guy said it’s 100$ deposit for third floor? Bc of new sheets!? Or 50$ for the 1st floor bc of older sheets? Shower wouldn’t run hot?! Overall 2/10!! Never stay here again "

"Great place to stay!"

"Clean room and great staff"