Vila Gale Hotels Algarve hotels

"Beautiful property with variety of accommodations. "

"Another fabulous stay at the Grande Real Santa Eulalia, everything was perfect - you can not get a better ocean view in all of Albufeira"

"Spacious. Good area, staff friendly, good bed. "

"This is a beautiful, well equipped hotel that lets itself down due to corporate greed, amateur level service and lack of attention to detail. The hotel itself, the ground, the pools and the setting behind Falésia Beach are stunning. The place was immaculate, the heated pools were glorious, the rooms were large and comfortable and we slept well. However, after paying for our stay upfront (nearly €1500 for a few days) we were basically informed that our money was not good enough. The front desk said “what we do now is put a hold on your card for expenses and we suggest €100 a day.” I said I’d like to pay as I go. I did not appreciate being told to pre pay, particularly being told how much I should be spending. It was presumptious, tacky and exploitative, especially given that the hotel restaurants are extremely expensive and the menus average. For the next 24 hours there was a red banner on my glitchy guest app saying my credit had expired and I must contact front desk. This eventually changed to in credit. Our experience eating in the hotel was only the sub standard breakfast, which staff could not keep warm. Cold eggs, sausages, pancakes, potato rosti on 3 occasions. We stopped eating the hot breakfast. On the 2nd day I told front desk about the cold breakfast and the rep was unhelpful; she wanted me to tell the restaurant staff, not her. Eventually she agreed to pass on the feedback when I also reported that my shower was broken. This isn’t 5 star quality. "

"Thoroughly enjoyed our stay! Such a lovely place to stay with lovely staff always so helpful. "

"Great hotel, however housekeeping staff nit as great."

"Beautiful resort with breathtaking view from the room. Wide spread of breakfast and 3 restaurants + Skybar for plenty of food. Azure bar will need to improve its service time. Otherwise location is perfect for hiking, and the city center is just 10 min walk with many restaurants. Highly recommended."

"New, modern hotel. Great pool area, breakfast was terrific. Location was good, if you had a car.TV had lots of English channels. No issues at all with the wifi."

"For what we paid for our trip over Easter it is hard to pick fault with this place. Our room was exactly as we expected which isn’t always the case when going off the pics provided. Decor throughout is very homely, reception, bar and breakfast areas all very nice and the breakfast itself was decent too. Pool and roof bar were perfect for the temps we had (mid 20s) and were never over crowded. Couldn’t knock any of the staff either, all lovely people from reception staff to bar staff to cleaning staff we couldn’t have asked for much more. Would stay here again, no questions. "