6/10 一般般
FERNANDO
家庭旅遊
2026 年 1 月 25 日
喜歡：整潔度
不喜歡：設施服務
We receive the room we paid for, I can understand this. Therefore, no complains to stay in the room at the end of the corridor in the tallest tower (like in fairy tales). However, what I cannot understand if why not to alert guests that kid’s pool is on maintenance (I understand the hotel have this information shared by guest in the booking). We usually visit the hotel every four or six months because our stays had been always great. This time I could not say the same even the great effort of the staff to try making our stay pleasant. This kind of situations might us think about to explore other options. Anyway, I hope our next visit change drastically from this one.
FERNANDO
於 2026 年 1 月住了 2 晚
