Skip to main content

Hotel Bali-Hai Acapulco

2.0 star property
Travelers enjoy oceanfront relaxation at this Acapulco retreat where global cuisine is served throughout the day at beachside bars and restaurants

Choose dates to view prices

Hotel Bali-Hai Acapulco, across from Condesa Beach, offers a peaceful retreat with two poolside bars and an all-day international restaurant. Enjoy in-room WiFi, a main outdoor pool, and a children's pool. Guests consistently praise the attentive staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • 279 sq ft
  • Sleeps 4

View all photos for Quadruple Room Superior

Free WiFi, bed sheets

Quadruple Room Superior

  • 365 sq ft
  • Sleeps 4

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Sofa bed
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Cable channels
Wardrobe or closet
  • 366 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free WiFi, bed sheets

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Cable channels
Wardrobe or closet
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • 279 sq ft
  • Sleeps 4

View all photos for Quadruple Room Superior

Free WiFi, bed sheets

Quadruple Room Superior

  • 365 sq ft
  • Sleeps 4
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located near the beach, Hotel Bali-Hai Acapulco is in Costera Acapulco, a neighborhood in Acapulco. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Parque Papagayo. Playa Caletilla and Playa Revolcadero are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as surfing/body boarding. Visit our Acapulco travel guide
Map
Av. Costera Miguel Aleman, 186, Acapulco, GRO, 39670

What's nearby

  • Diana Cazadora al atardecer Ciudad de México
    Diana the Huntress
    7 min walk - 0.6 km
  • Condesa Beach showing a beach and a coastal town
    Condesa Beach
    7 min walk - 0.6 km
  • papagayo rojo posado sobre una rama
    Parque Papagayo
    12 min walk - 1.0 km
  • Wide view of Acapulco Bay from the sea taken with a drone
    Papagayo Beach
    15 min walk - 1.3 km
  • Diana Galleries Mall
    3 min walk - 0.3 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    34 min drive

Restaurants

  • Helados Santa Clara
    1 min walk
  • Los Tarascos
    1 min walk
  • Mercado El Pueblito
    2 min walk
  • Hotel Club del Sol
    3 min walk
  • Barra Vieja 520
    1 min walk

About this property

Hotel Bali-Hai Acapulco

Hotel near Condesa Beach
Located close to Diana the Huntress and Parque Papagayo, Hotel Bali-Hai Acapulco provides a poolside bar, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • 1 meeting room, tour/ticket assistance, and smoke-free premises
  • A 24-hour front desk
Room features
All 121 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Cable channels and phones

Similar properties

Sundeck
Las Torres Gemelas Acapulco
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 1,012 reviews
Las Torres Gemelas Acapulco
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Bali-Hai Acapulco
Bali-Hai Hotel
Bali-Hai Hotel Acapulco
Bali Hai Acapulco
Bali Hai Hotel
Bali Hai Hotel
Hotel Bali Hai Acapulco
Hotel Bali-Hai Acapulco Hotel
Hotel Bali-Hai Acapulco Acapulco
Hotel Bali-Hai Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Bali-Hai Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel Bali-Hai Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Bali-Hai Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Bali-Hai Acapulco?

Check-out is at noon.

Where is Hotel Bali-Hai Acapulco located?

Located in Costera Acapulco, this hotel is within a 10-minute walk of Condesa Beach and Diana the Huntress. Parque Papagayo and La Quebrada Cliffs are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Bali-Hai Acapulco Reviews

7.6

Good

7.6

Cleanliness

7.8

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 160 out of 481 reviews
Rating 8 - Good. 142 out of 481 reviews
Rating 6 - Okay. 102 out of 481 reviews
Rating 4 - Poor. 50 out of 481 reviews
Rating 2 - Terrible. 27 out of 481 reviews

Reviews

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice location close to the beach.
Stayed 3 nights in Jan 2025

8/10 Good

zully

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a good area
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice place clean and verry peceful
Stayed 1 night in Jul 2024

6/10 Okay

Oscar

Disliked: Staff & service, amenities, property conditions & facilities
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Stayed 4 nights in Aug 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Stayed 1 night in Oct 2023

8/10 Good

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay at the hotel. Very clean room, nice staff, pool is very pretty and clean. The bar is a fun place to hang out. We were lucky enough that they had live music the night that we stayed. I would go back to the Bali Hai. The amount I paid for the night was the same as Expedia advertised unlike some other hotels
Stayed 1 night in Feb 2025

10/10 Excellent

Mijail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was kind, bell men was new so it’s ok
Stayed 1 night in Aug 2024

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff, safe, amazing pool and great pool bar
Stayed 2 nights in Aug 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

MariaIdolina

Liked: Cleanliness, amenities, property conditions & facilities
excelente
Stayed 1 night in May 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place
Stayed 3 nights in Aug 2023

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to renew their bathrooms
Stayed 2 nights in Nov 2024

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Aug 2023

4/10 Poor

Karl

Liked: Staff & service, amenities
Disliked: Cleanliness
First night in room 217. I was bitten by bed bugs, reported this to hotel staff and I was told that there is no issues with chinches but my legs a living proof and a couple of bites on my arm. When I was being moved rooms I watch a team of fumigators leave walking past me. I was then put into room 116 which was bug free as far as I know but it’s hard to distinguish between bites because there is so many. The room however, pretty much the same layout with a no smoking sign beside the door… However this room absolutely stunk - think of an old man’s house who sits in his chair all day smoking cigarettes. We used the air conditioning to air the room better and opens the door to try and make it more liveable. We survived to the morning and just like when I checked in the staff were great, friendly and happy. Let me reiterate the staff are great, the pool area ideal for children and close to many local amenities, the people here are genuinely friends and it is heavily policed with the Policia, Guardia Nacional and Marinas all patrolling the streets.
Stayed 2 nights in Aug 2025

4/10 Poor

Carina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Stayed 1 night in Aug 2024

8/10 Good

cesar edilberto

Liked: Cleanliness, amenities, property conditions & facilities
El personal fue amable y la habitación estaba siempre limpia
Stayed 4 nights in Feb 2026

8/10 Good

Julio Cesar

Liked: Amenities, property conditions & facilities
El mantenimiento de las habitaciones no es del todo bien, no me dieron control para el aire acondicionado, supuestamente hay horarios, para uso de las albercas y bar, y había gente tomando a las 2 am no dejaban dormir.
Stayed 3 nights in Feb 2026

2/10 Terrible

Gery

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Servicio pésimo, las personas que trabajan en recepción te atienden de manera despota y con una cara muy despectiva. Aunque el personal de limpieza es muy agradable, sobre todo Mari Tere que fue quien nos ayudó con el aseo, ella excelente servicio. Habitaciones muy anticuadas y descuidadas, no volvería a hospedarme ahí.
Stayed 4 nights in Feb 2026

10/10 Excellent

Concepsion Ariana

Liked: Cleanliness, amenities
La atención es buena, las instalaciones limpias, la ubicación excelente
Stayed 2 nights in Feb 2026

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy agradable, siempre limpia, cómoda y muy acogedora, la alberca estaba muy tibia y todo muy agradable
Stayed 4 nights in Jan 2026

10/10 Excellent

Norma

Liked: Cleanliness, property conditions & facilities
Todo perfecto nos fascinó la alberca
Stayed 7 nights in Jan 2026

2/10 Terrible

Paola

Disliked: Cleanliness, amenities, property conditions & facilities
Pésimo
Stayed 4 nights in Jan 2026

10/10 Excellent

alfredo

Excelente servicio del personal
Stayed 1 night in Jan 2026