Wanhua 5 Stars Hotels

"Interesting though confusing place. Rooms are big and comfy and hotel locations’ good. But it’s very dark in there - lobby, breakfast room, amenities: no windows whatsoever. Rooms do have windows but there is like 15 different switches to turn on and off the lights and that’s still did not allow me to turn off an armoire (?) or a spot in the bathroom window. When you do turn them off, they turn on by themselves a bit later. I guess you want to have the staff explain that to you or just remove the main card to power the whole room off. So it’s an experience, in any case. Not bad but still different 😆"

"Overall, the Regent is a very nice hotel. Perhaps a bit dated, but don’t let that discourage you, it’s still a nice property. Positives: the rooms are very large, having just come from Japan where the room I had was small, this felt even larger! We liked the location, walking distance to main station stop, nice high end mall you can access by walking down the stairs, not sure how the mail stays in business, the 3 times we walked through it, it was empty. Pool on the rooftop looks nice and inviting, we did not get a chance to use it though. Negatives: the rooms had a damp musty smell, probably due to the constant high humidity. I got used to it by day. 3. The gym area and equipment is dated, some walls walking to the gym area, but the elevator looks old and dirty. We tried the Brasserie buffet restaurant, it looked good from the outside, had great reviews, but it was not that great. I’d recommend staying at the Regent, excellent customer service. Just know what to expect."

"Poor communication, but they do try but they need to be more professional attitude towards to the customer. A couple days okay to stay. But better not asking specific question or request. And do not feel bad if they don’t reply or cut off, they just don’t understand what you saying Interesting, after couple staying hotel…. I think here is like a standard; I’m not so used to it but I won’t visit again"

"Convenient location and spacious room"