Luzhou 4 Stars Hotels

"The cleaning staff and people at the buffet were lovely. The front desk staff were not. The first room I was given had had an ugly, very stained carpet, two twin beds with no room between them, and barely any room on the sides. The bathroom took up half the room - seriously! It was nothing like the pictures of the room style I chose. I asked the front desk people to give me a different room on the first day I was there, and I was rejected by two different staff, so I gave up. On the second day I asked again, and was even more rudely rebuffed. On the third day, I was initially told no again, but a manager was there and OK'd a room change. The second room was the same size, but with a sane design, had at least had some decent living space, and much quieter. No desk or desk chair, but usable. The breakfast buffet was way over-priced and the food bland - a lot like what you get for free in the U.S. at budget motels. The gym was pretty much useless. The location is super convenient, though. There are a lot of other, similar priced hotels near, I recommend you stay at one of them. This is the longest review I've ever written, and maybe the third ever, so that might tell you something about my thoughts on that hotel. A 4 star hotel, my... you know what."

"Everything was great!"

"Follow-up to my Check In Review: Room Safe failed to open the first early morning because the battery cover located inside safe (taped on) came loose and lost power to display and to operate. Morning hotel staff and security showed little interest and competence in opening the safe. Out of frustration and many attempts to open it, the display returned and I was able to open the safe. The Hotel Manager sought me out the evening of the following day and had the room safe replaced. The bidet wash functions didn't seem to work; by trial we found that if you use seat covers, it could block and disable occupancy sensor on the unit. Room seemed tired. "

"This is an excellent hotel in all respects, and breakfast was very fine in variety, quality and quantity."

"I had to switch rooms my first night because there was a large urine stain on the mattress of my bed that I could see through the sheets "

"Great location and guest requests are met with immediate action."

"Breakfast area too crowded. Long queue for just a toast bread.Room is not clean, I have bite from insert from the bed. Waiting times for lift is too long, 10 mins just able to get down. Location is great, just opposite Ximending."