威尼斯小島 5 星級飯店

「很溫馨的旅館，服務佳」

「The Hotel location provides a private and relax environment for holiday in Venice. Good: Accommodation - the room is quiet and tidy. Room service is excellent, in room dining is good too. Staff - all the staffs are friendly and helpful. Food - quality of in room dining and restaurant are good. Bad: Toilet is too old for 5 stars hotel, there was only bath and no shower. There was no cover for the bath which makes it’s difficult to shower.」

「飯店地理位置方便，離水上巴士Orto站很近，服務人員態度親切友善，房間偏小，但威尼斯很像都是這樣，所以並沒有覺得太失望，整體來說還是算整潔乾淨~」

「This was an excellent property and I highly recommend it. The hotel and staff were charming and worked hard to make our stay excellent. The breakfast was excellent. The rooms were very comfortable and the location was excellent. Really a gem of a hotel」

「第一次遇到這麼差的服務態度，沒有笑容，冷冰冰的，完全被評語欺騙了，選擇了這裡，滿肚子的不滿，五星收費，一星的服務。登記的男服務生態度極差，看他的樣子好像很討厭中國人似的，兩點入住，兩間房也沒有清潔好，我問可否先准備一間我們，他只是冷漠地說，我們只保證三點才有房，有這樣的服務嗎？房間内沒有煲水的，也沒有咖啡機，連咖啡也沒有。叫拿熱水，催了三次，60幾分鐘才送到，打電話投訴，一句抱歉的話也沒有，他只是在詢問你想怎樣，我幫你轉電話去相關部門，真最好笑，我現在要投訴，不是應該你幫我解決問題嗎？」

「很新的飯店，房間充滿工業風以及金屬與木材。飯店位置就處於運河旁，強烈建議要在飯店餐廳吃一餐因為運河景無敵。」