銀谷 5 星級飯店

「I was asked if I wanted red or white wine upon check in, later on when I didn’t receive any in the room, I told one of the front desk members about it and he assured me that they would send one up. By the time I checked out I still had not received the free bottle of wine that supposedly came with the reservation. Disappointed. 」

「The rooms are fine, if relatively basic. Room service menu is very limited and does not offer a wide range of options. Pity too the Japanese restaurant has no menu any longer and is only a buffet offering. Staff are helpful (especially the front of house gentleman at the breakfast restaurant). However, there was one day the room was not serviced at all 」

「Ok」

「Very good 」

「Some glasses from the cabinet not thoroughly cleaned.」