浦東 5 星級飯店

"櫃檯非常熱心，幫忙處理滑雪票券訂錯問題，幫忙處理換房間的需求。如果是來滑雪一定要住滑雪套房，直接出房門就是雪場，一路滑到晚上直接回家，舒服又方便。"

"Nice"

"前台職員可以更熱情一點，嘉賓軒那裏吃早餐的時候職員人手不夠，不過硬件配套不錯"

"From the moment I arrived, the check-in process was incredibly smooth. The staff greeted me with genuine warmth and friendly smiles, which made me feel right at home. Their excellent service continued throughout my stay, with everyone going out of their way to make sure I had everything I needed. The hotel itself is a beautiful oasis in the heart of Shanghai. The attention to detail is truly impressive, whether in the stylish rooms or the lovely amenities. I felt pampered at every turn! Unfortunately, I didn’t have enough time to explore all the facilities during my stay, but I’m definitely looking forward to trying them out on my next visit. I highly recommend this hotel to anyone looking for a luxurious stay with a welcoming atmosphere. I’m already looking forward to my next visit!"

"Lots of noisy kids staying at the hotel. They made big noise in the lobby, the corridor outside my room. Nobody from the hotel reminded them of the disturbance. "

"職員態度差，收拾房間亂扔客人的東西還不承認"

"Excellent services from the receptionist to the cleaning lady. Will come back again."

"完美的服務，絕佳地理位置，世界級風景"