Flawless guest service characterizes every 5-star hotel in Palm Jumeirah. From the moment you arrive, staff cater to your every whim, whether arranging valet parking or providing in-room massage treatments. Additionally, hotels must feature superior conveniences to be considered for a 5-star rating. These can include luxury bathrobes, on-site spa facilities, pools, gastronomic kitchens and knowledgeable concierge.