大洋洲 5 星級飯店

「前台客服態度差，room service很慢，而且經常送少送漏東西」

「staff were friendly and helpful」

「I was asked if I wanted red or white wine upon check in, later on when I didn’t receive any in the room, I told one of the front desk members about it and he assured me that they would send one up. By the time I checked out I still had not received the free bottle of wine that supposedly came with the reservation. Disappointed. 」

「梳洗用品高級好用，職員非常友善，酒店是vintage的風格，浴室設施會舊式少少，但功能冇問題，我的房間沒有花灑，只有頭上淋水的，預先講咗係度蜜月，有幫我upgrade，非常貼心~」

「The coffee cups were not replaced with cleaned ones / washed every day. Used cups were just left in the room. I also saw hair in towel and toothpaste in the sink. Teabags were not refilled.」

「The hotel is clean and good service. Love the staffs 」