邁阿密斯普林斯 5 星級飯店

「Really lovely upgrade from the Confidant hotel to the Andaz. Staff was extremely friendly and helpful in every way. Room was clean and spacious and loved the beach and pool service as well. Take a yoga or pilates class on the roof if you can - the view is amazing!」

「Very bad, old and dirty!!! This hotel is totally ruined my holiday. When I first arrived, I hope I can do a fast check in and order some food at the room because it is late. But the food is really disgusting. Also, the room cleaning service is awful and slow. I called front desk I need a room cleaning service, meanwhile I can get some food at the hotel. But when I finished my lunch. It took me an hour, but when I go back to my room, they don’t even start. After they finished the cleaning, there...

「The hotel is located outside of busy streets or noisy areas, in a quiet setting with good grave facilities.」

「Absolutely unacceptable experience at Faena Hotel Miami Beach. - Upon check-in, they put me in a room completely different from what I booked: much smaller, no carpet, no desk, and clearly a lower-tier room. - Had to argue with staff just to be moved into the room category I actually paid for. - Once finally moved, the toilet in that room didn’t even work. I was then moved again. Four room changes in the first 12 hours of my stay. - Service across the board was painfully slow, disorganized,...

「早晨9点装修噪音。浴缸很脏。」

「La vista espectacular, pero muy demorados en la atención y a veces no muy agradables」

「Low flow toilet clogs; window was extremely cheap, dirty, and out of place; beauty mirror didn't collapse flat, tv faced couch so to face bed you pull it out then walk into it at night; shower door bottom too low drags bath mat; safe mat didn't fit safe; not enough plugs by the door; jackhammer in the morning by the window; and service light button broken.」

「This was my second time staying at the W Miami! Love the hotel, staff and location in Brickell! Conveniently located close to all my favorite restaurants, Cipriani and Capital Grille! 」