柏弗勞 5 星級飯店

「员工太度不好」

「Be aware that the LA Hotel Worker Protection Fee and other local taxes will be added to your bill on-site, even if you’ve prepaid through Expedia. I suggest the hotel disclose these fees more transparently to prevent surprises. Most disappointingly, when I called hotel to inquire about these fees after my visit, the staff was aggressive and unprofessional. This lack of service recovery has discouraged me from staying here again. Professionalism and clearer communication are definitely needed.」

「酒店非常的精緻，整個氛圍非常特別，是一個出色的酒店」

「Price for pets/parking too high, facility is very limited for a 5 star hotel」