Vinh Yen 4 Stars Hotels

"Too far from hanoi. When we checked in, no front desk, just the guard who hardly speak English. Unable to turn on heater as no instructions when we got in later."

"I often come here every time I work. They are happy to welcome me and the apartment is checked in by password, easy to use and secure. They have a desk and a view of West Lake, very suitable for me."

"The accomodation was clean and spacious, but the area was very remote we couldn’t find any restaurants around at night time. The key of the villa did not work for our entire stay. We almost got locked out in 8 degrees weather. Thankfully we could get in because we had one of our windows unlocked. They have very limited hot water we had to have cold shower after 2 mins. They have no heater so I do not recommend this place for winter. The staffs were not helpful, they do not speak English even a...

"Places was nice and staff were friendly "

"Booked and paid for a 3 kind bed room for my family and I when staying in Hanoi. On arrival in the backstreet, we were informed that they were fully booked and we hadn’t paid (I have a receipt that says otherwise). Left with tired kids and no accomodation on a stinking hot day. Would not recommend. "