Houston 4 Stars Hotels

"The property itself is beautiful. The hotel is very nice and the amenities are what attracted me initially. The person working at the front desk on my night stay was very rude not hospitable at all, unfriendly wasn't inviting. She rushed us not allowing us to enjoy the whole experience. Because we have never been to that hotel we asked what floor our room was. She seemed annoyed asked her about any of the amenities she either ignored us or again was annoyed didn't inform us of using the key card for the elevator which we figured out on our own it was just a bad experience. She was not friendly. She should not be working in the front with guests. When you have a bad experience like that, it just removes the warm and relaxing feeling you should have when you're a guest visiting the area. "

"Terrible dated bathroom, tub/shower, etc. otherwise ok."

"Great location and very clean"

"Update room"

"Property was beautiful, however rooms need to be updated "

"Everything was fantastic and would absolutely stay here again."

"First off the staff from manager to the staff were very courteous and attentive to all needs. For the money you would expect breakfast to be included or at least breakfast bar for a flat fee. Rooms we’re starting to really show wear."

"Excellent location, super clean rooms and great staff"

"The staff members were incredibly sweet, but sadly the rooms left more to be desired. The rooms were definitely dated, the tv didn’t work in my first room and once I was moved to another one my comforter had stains on them, and the towels had red mold on there as well. The snack shop was awesome to have. Overall, it was alright for a weekend work trip but I probably won’t come back."