Charter Oak 4 Stars Hotels

"We really enjoyed our overnight stay at Knott's Hotel. We arrived early morning and were able to leave our bags while we visited Disneyland for the day. We were able to take the mid-morning shuttle at no charge. Cristina on reception was very friendly and very helpful. Once we arrived back in the afternoon and was able to check in she followed up with us to ensure our luggage had been delivered to our room. She was vey caring to ensure we had everything we needed. The self service laundry was very handy. We were able to buy detergent from the onsite convenience store. The room was very clean and comfortable. We would stay here again."

"Our room had ants in it. Told main desk and they said they’d get housekeeping to clean again while we were out for the day. Upon our return there still were ants in the bathroom and in the desk. Got an apology from the front desk."