Bridgehampton 4 Stars Hotels

"This is a lovely motel located right on the Sound and all rooms face the water. The room was clean and relatively spacious, though most of the space was devoted to the kitchen and living areas. The bathroom was a bit small, as was the sleeping area. My family, including an elderly relative, traveled here for a family wedding in mid-April. The wedding was initially set to begin at 3:30 PM; check-in time is 4:00 PM. When I tried to arrange an earlier check-in time in advance, I was told that I would just have to take my chances because the motel was unwilling to guarantee an early check-in unless I also stayed the night before the wedding or paid a high hourly fee (i.e., roughly 1/3 of the room rate per hour of early check-in). Given that a significant percentage of the overnight guests were there for the wedding, and that one of the four rooms I reserved was for an elderly relative of the couple, I was taken aback by the motel management's rigidity. Fortunately, the couple was able to push back the time of the ceremony to accommodate their guests because the motel would not do so."

"I checked in during a severe snowstorm and had to leave the hotel within 30 minutes due to the conditions. Despite barely using the room, I was charged $304.50 as a “service fee.” I later reached out to the hotel to request clarification and a possible adjustment, but I have not received any response to this day. I understand that policies may apply, but charging such a significant amount for a stay of less than an hour—especially under unavoidable weather conditions—feels unreasonable and disappointing. The lack of communication from the hotel only adds to the frustration. I would appreciate a proper explanation and a fair resolution."

"Everything was excellent about this property"

"The rooms were clean. The bathroom had a pocket door for the toilet area that did not close properly and the lock did not work. The shower was outside the toilet area, but there was no door only a curtain."