Black Jack 4 Stars Hotels

"No problem everything was great"

"This hotel is beautiful. Very old Hollywood. Recently stayed for a weekend. The staff was lovely. The Valet service was spectacular. The room was spotless clean. The bathrooms are lovely. I will say the shower is small but worked for what it was needed for. Mattress and pillow were comfortable. Old world charm at it's finest. The restaurant, which we had breakfast, had a great selection of food. There is an adorable pool table room and library off of the lobby that is inviting and relaxing. The people at the front desk on check in and check out were outstanding. Would stay here again in a heartbeat. "

"Hotel is in a great location. The Arch is right around the corner and Busch Stadium was about 3 blocks away. Room was very spacious and the Brew House restaurant was a little pricey but very good."

"The day I arrived I clearly showed I rented 2 separate rooms. Manager couldnt hlep me fix issue. I called hotel.com to fix problem. The agent kept calling front desk and they wouldnt answer. I tried to put the manager on the phone from my cell but manager denied. And told the agent to call the front desk. But hell they wouldnt answer it. I went to sit in the car till the agent finally spoke to them. Took 1 1/2 to resolve. Room had a big hole in the bed skirt. The bathroom shower knob pulls off. Shower handle didnt work. They came to clean room took all the towels and didnt replace. Worst experience I have ever had. Next time ill go down the road and pay them $788.00."

"Perfect stay for a few days! Enjoyed the clean rooms and beautiful bathrooms, just wish the rooms were a little bigger and beds were more comfortable…Hotel is perfect location to walk around to several restaurants, The Arch, and Busch Stadium. Staff was amazing, Valet was quick. "