Silver Lake 3 Stars Hotels

"Hotel was very clean and the staff was excellent! When we arived the heater for the pool wasn't working but the staff member said they called the maintenance guy to come fix it because they had a lot of guest wanting to swim. By the time we went to the pool it was working! Top notch service and we will 100% be staying again. A great hotel! "

"The first one we were given was a dark almost cave like room the air conditioner was unreachable in height the hot tub had so many chips and cracks you couldn't tell what was dirt and what was chipped. The refrigerator and microwave had been moved leaving a gaping hole. The carpet was old and dated. And the room with stifling in heat. We moved rooms, they did upgrade our room which was better but still had many issues. There were a few bugs on the sink that were dead. Water pressure was really low. Coffee table had broken glass they had been removed and it was dirty underneath the piece of glass that remained. The kitchen chairs fell apart when you tried to pick them up. One of them on the bottom slat another chair had the same issue but also the back of the chair fell apart in our hands. The phone cord was completely frayed to wear the cord going into the hand piece was nothing but yellow green and red wire exposed. The floors in the hallway were warped to the point that I caught my toe in one area. Elevator was completely working in the main lobby the entire time. Ice makers look like they were being changed out but the old ones were left in the hallway next to the new ones. There were several places of wall that were empty to where you could see bad paint and flooring. Breakfast was offered by the reservation desk for the hotel, as well as hotels.com website. When we got there we were told breakfast hasn't been offered in years and the on-site offered has been closed."

"The room was very clean and comfortable. The staff super accommodating. The entrance is poorly marked and the parking lot entrance is in need of repair. Our stay was perfect for what we needed- comfortable bed and nice clean bathroom 😊 they even had some snacks available at the front desk!"