Silsbee 3 Stars Hotels

"Staff was very helpful."

"room was clean and quiet; TV & remote difficult to use; breakfast was just OK. Location very convenient"

"Room was very clean and huge. I’m wheelchair bound so there was plenty of room and then some. The roll in shower was great but the shower chair was slanted and I almost slid off of it and could’ve been a horrible incident. Beds were a good height, easy to transfer in and out of. But unfortunately uncomfortable mattress, bring a topper to make it bearable. Toilets are not ADA height, they are low so you will have issues transferring back to your wheelchair if you don’t have upper body strength. Mirrors are to high in the bathroom to see yourself in the mirror. Best part of the room is that there is a lot of room, bathroom is big for any size wheelchair. The room was clean. Fridge a plus. Cons: hotel lacks knowledge of ADA requirements, comforts, and unfortunately only provide bare minimum. Staff was very helpful, friendly, and welcoming. I didn’t try their breakfast but I heard it’s decent. Gym is basic but had enough to figure out a workout even for a disabled person. "

"Everything was great. Everyone was very friendly and the rooms were nice and clean."

"I was just about to leave my room when at 10:50 A.M. the front desk called to ask me if I was going to leave my room on time. Are you kidding? I have been staying in hotels for 20+ years and that has never happened before. No sense of customer service at all. And why have a 'gym' at all if you are going to close it a 9? "

"Everything was great!"

"Over all good but very loud. I could hear anything and everything going on in the lobby or down the hall. "

"Room was very hot. The hotel was very loud with people in the parking lot. "