This is a beautiful hotel in a very convenient location.
Like most hotels, the property and lobby are much better than the rooms.
So let me get right to the room. The beds were soft but comfortable. The shower/bathtub was moderately small.
I had a balcony overlooking the pool (#357) and the view was nice, except there was a big palm tree in the way. But I could still see the pool and cabanas. I did like the fact that I could smoke on the balcony. There were 2 chairs and a little table with an ashtray.
The description of the temperature control is inaccurate. There isn’t a thermostat on the wall for central air. It's a standard wall mount a/c unit by the balcony door. My only complaint really is that the closet doors don't close all of the way and the room service took too long and was very expensive. There's only one lady that worked in the kitchen. She did the cooking, prep, and delivery of the food. The hotel is definitely understaffed.
As to the safety of the hotel. There is a security guard there. But the fact that they need one speaks loudly about the surroundings.
I returned from dinner one night very late and got lost trying to find the elevator. While I was asking the person at the front desk for help, this guy approached me, who appeared to be gay, and said that he would escort me to my room as he winked at me. I chose to have the security guard do that, but this guy followed me and the security guard up to the third floor where my room was.
Steve
於 2025 年 8 月住了 2 晚
8/10 不錯哦
Ame
商務旅客
2025 年 8 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
I’m sorry I wanted to give this hotel 5 stars since a co-worker recommended this hotel. The best part of my stay was when I first arrived. The front desk was amazing and got me checked in before 4pm. It went downhill from there. The water in the bathtub was brown and there was no water pressure. The buffet was very adequate. The scrambled eggs were dry and horrible. The lady that waited on us was rude when I also asked if I could also have OJ with my coffee and when I asked for cream she said they had very little and then we saw she brought a plate full of creamers to another guest. I understand the hotel is older but this should not have happened. I travel to Beaumont for business and unfortunately I will not be staying there again.
Ame
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Tricia
2025 年 7 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
NA
Tricia
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jennifer
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service and food
Jennifer
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Akira
商務旅客
2025 年 7 月 25 日
喜歡:員工素質
Thanks for good and friendly service.
Akira
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jerry
情侶出遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great pool, restaurants, bar. Real breakfast buffet, from 6 to 10, including Starbucks coffee service.
I would definitely stay again when traveling on I-10.
Jerry
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Akira
商務旅客
2025 年 7 月 22 日
喜歡:員工素質
Good and reasonable hotel
Akira
於 2025 年 7 月住了 3 晚
6/10 一般般
Tomas,Envigado
2025 年 7 月 19 日
喜歡:住宿環境和硬體
不喜歡:員工素質
ToO much noice
Tomas
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Marilyn,Garland
2025 年 7 月 19 日
Nice
Marilyn
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Corey
2025 年 7 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
Hospitality room
Corey
於 2025 年 7 月住了 2 晚
10/10 有夠讚
teresa,Rio Rancho
團體旅遊, 家庭旅遊
2025 年 7 月 15 日
喜歡:設施服務
Great amenities on site.
teresa
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Kristen
2025 年 7 月 15 日
Kristen
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jeremy
2025 年 7 月 14 日
Jeremy
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Herman
2025 年 7 月 9 日
Herman
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Treynell
2025 年 7 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
I have no idea about the area around the property. I did notice the 10 commandments at the entrance. IMO If you dont live them, there's no need to post them. I am a believer, and God wrote His statutes on the believer's heart. That site was very interesting.
Treynell
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Brittany
家庭旅遊
2025 年 7 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Customer Service. Chandler at the front desk was awesome. The lounged around the pool area and overall had a great stay
Brittany
於 2025 年 7 月住了 1 晚
6/10 一般般
Felicia
情侶出遊
2025 年 7 月 6 日
喜歡:員工素質
The staff were absolutely fantastic. They did everything humanly possible to make our stay comfortable. Some things were simply out of their control. Will I stay again? Yes.
Felicia
於 2025 年 7 月住了 2 晚
10/10 有夠讚
hunter
情侶出遊, 商務旅客
2025 年 7 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
very nice hotel, will definitely stay again
hunter
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Cristian
2025 年 7 月 1 日
Cristian
於 2025 年 6 月住了 1 晚
6/10 一般般
Yandry,Houston
2025 年 6 月 29 日
Yandry
於 2025 年 6 月住了 1 晚
8/10 不錯哦
NATASHA
2025 年 6 月 29 日
喜歡:整潔度和員工素質
NATASHA
於 2025 年 6 月住了 1 晚
6/10 一般般
Mario Rodolfo,Guatemala
2025 年 6 月 27 日
Mario Rodolfo
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Wanda
家庭旅遊
2025 年 6 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Check in was very easy. We liked the food...Thursday steak night. And we liked the pool. Parking is free and plenty of parking spots.
Wanda
於 2025 年 6 月住了 1 晚
10/10 有夠讚
constantin
家庭旅遊
2025 年 6 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel,god size room,very good breakfast.
To go to the hotel was little trickier on the gps.
The only downside of the hotel ,they need to change the carpet and paint some walls