「Booking via a 3rd party hurt me in the end. When I arrived, I was immediately told my reservation had been moved to a sister hotel. I received no email or phone call as they stated when you book with a 3rd party, no contact information is provided to them. The first manager at the courtyard was rude! At the Residence Inn, they upgraded my room to a 2 bdrm suite for the inconvenience; however, as I was exiting the shower, the entire shower door came off the hinges and fell on me! This is a 20...
「Booking via a 3rd party hurt me in the end. When I arrived, I was immediately told my reservation had been moved to a sister hotel. I received no email or phone call as they stated when you book with a 3rd party, no contact information is provided to them. The first manager at the courtyard was rude! At the Residence Inn, they upgraded my room to a 2 bdrm suite for the inconvenience; however, as I was exiting the shower, the entire shower door came off the hinges and fell on me! This is a 20...
Shawnda