Chena 3 Stars Hotels

"They so what they can with the staff they have. Staff smokes right outside the door. Staff is friendly. Our room was ok. The smell of chlorine from the bedsheets was definitely present. The iron and ironing board was pretty dirty. The coffee machine was dirty. The bathroom was also dirty. The toilet seat and whole bowl need to be cleaned out. Breakfast isn't tasty either. "

"Party’s in room next door kept aw"

"Great location and friendly staff, recommend the Hyatt place to anyone visiting Fairbanks. "

"The room was half cleaned , sheets and towel only changed, I have doubts that they clean really. 3 box of pizzas which including pizzaz in it , from previous guests was there, previous guests keyes was on counter, after several follow up i was able to get a refund of 45 $ , i am waiting to get it, they told it takes 10 days. I paid 150$ for one night, we checked in at 3 AM and check out at 9AM. Breakfast was bad also, "

"This did have basic service that you would expect with a 3 star hotel. We were a party of 6, with 3 rooms reserved for 3 nights. Granted, we were some of the last visitors for the season, just prior to closure, but I literally had to go begging coffee refills for the mornings, and the tea was not replenished. I finally located some at the front desk--since housekeeping was unable to locate. Also, had to beg for Kleenex--after the dispenser was left empty for two days. The daily housekeeping service was a huge disappointment. The rooms were not made up until after 5:45 pm. The first day, I had just pulled the covers up on the bed in our room and the bed was then not freshly made that day. The lobby was continually packed with visitors, and difficult to even find a place to sit. People were either waiting for a room, or had checked out and were waiting for a later flight. At any rate, it made the public areas very uninviting. "