Black Diamond Mines Regional Preserve 3 Stars Hotels

"Great staff who are always accommodating!"

"Clean room. Shower pressure was low. "

"Here is a **slightly refined version** including that detail: **Review:** During check-in, I was told there was an elevator to access the second floor. However, after searching around the property, I couldn’t find one. Later, when I checked with other staff members, they informed me that there is actually no elevator. Because of this, I had to carry my heavy bags upstairs myself, which was quite hectic after a long day of travel. It would be helpful if the information shared at check-in was accurate, especially for guests traveling with luggage. "

"Well kept and clean. Loved my stay. "

"We enjoyed our stay of 4 nights. Check in with Monique was great! She made us feel welcome and got us to our spacious, corner room fast. The complimentary breakfast was good. My only complaint is with housekeeping. For 4 nights we received one room clean and dishes were left in the sink unwashed and we noticed the sheets had not been changed and the carpets were not vacuumed."

"Checked into room 216 and went to take a shower after 11 hours of driving. When I turned on the tub faucet, stuff came out of the drain: looked like someone had vomitted into the tub and the staff didn’t clean it. DISGUSTING! We were moved into a different room and it wasn’t the best in terms of cleanliness: dirt along the base of the shower, stuff on the walls. Then the next morning, we went down for coffee and to see if there was any breakfast, there wasn’t anything at all. On day of checkout, asked for coffee to make in the room and was given coffee pods but there were no cups and they had no cream or sugar. Would definitely not recommend and we won’t stay at Sonesta again, any location!"

"Room was fairly clean but hallways had trash bags on the floor and smelled like multiple types of stale food. Walls of elevator were dirty. When I came back to the property from an errand there were six police cars around the front of the building. Very sketchy! Apparently there was a domestic violence event! Not something you want to see when yo are a lone female!"

"Awesome place to stay"

"Tentative staff"