伯特勒姆 3 星級飯店

「The gentleman at check-in was rude and not very welcoming. He did not explain the hotel's amenities and was not helpful when I asked about changing my room, even though I offered to pay for an upgrade. In contrast, the lady at the reception was friendly and professional, and the breakfast team was warm, attentive, and provided excellent service.」

「I want to give a HUGE shout-out to Jessica! I accidentally lost my wallet, which had a significant amount of money inside, and Jessica found it and made sure it was returned directly to me with absolutely nothing touched or missing. That right there is the true definition of integrity—doing the right thing even when no one is watching. I am beyond grateful for her honesty and kindness. Our entire stay was amazing. Everything was super clean, nice, and quiet. The kitchen was great, and anytime we...

「Great stay with only one exception. Had to get my room key redone every evening after it worked in the morning. I was on a 4 day stay so this was a bothersome task.」

「I've got 2 dogs, 2 kids, and the staff is awesome. It's a nice room with plenty room for the whole family」

「Wonderful experience, friendly staff really helps you out when there is an issue, plus best breakfast ever!」

「预定是双床房。到达酒店后，前台工作人员第一时间向我们推荐某组织捐款活动，被拒接后，给我们安排大床房，告知我们房间有沙发床，该酒店没有双床选项。早晨离开酒店时，发现对面房间就是双床房。因拒接酒店工作人员信念被刁难，也算奇葩。强力不推荐这家酒店」

「check-in is extreme fast i would like to stay here again to check the new rooms」

「Several other guests were loud and obnoxious all throughout the night, and sleep was hard. The bathroom and kitchen were not cleaned properly, and someone else's hair was plastered across the shower walls. I was shown the room as being able to sleep 4, but there wasn't a couch... Just two chairs. Overall, it was a terrible experience.」