Alva 3 Stars Hotels

"AJ was awesome! Very friendly and sweet. Nice size room and clean . Pool was also very nice. "

"Very slow to get an extra pillow or to get a towel for pool. Towels were tiny. The hallways had a very mildow smell, many huge stains, wallpaper was peeling down, cracks in floor in bathroom. Kitchen had very limited utencils and cups/glasses, even for just 2 people. I booked this place due to "hot tub" which was out of order and when i asked when it would be repairs, it was a long term thing (permits needed) so you should not advertise a hot tub or include in pictures. pool longers were damaged. Coffee in lobby was very cold/stale. i would not recommend this hotel and would not stay there again."

"Was disappointed by the condition of the hall carpets; they need to be changed. My grandson tripped on a seam that was lifted. Also was not happy to see there was no coffee available throughout the day; most hotels have a coffee station for guests. The breakfast buffet was acceptable, but I believe they could have waited a bit longer to put things away, as there were a few people still eating when they closed everything down, including coffee, juice, etc. The pool could have been cleaner as well. Overall, the stay was okay, but I expect more from the Hyatt and will look around at other options before booking with Hyatt, as that is our usual go-to hotel."

"The Bar next door has a DJ event that lasted to 2am that blasted music the whole time"

"Water pipe broke, no water for a day "

"Enjoyed the pool, staff in all areas were friendly, helpful and knowledgeable. Large breakfast selection and was surprised by the Wednesday social event, thank you."