Windsor Place 2 Stars Hotels

"I went through a third party to make the reservation. My email confirmation said check-in time was 2:00. We arrived early just to get some information about Boonville (shopping, eating etc.), not expecting our room to be available yet, but was rudely told check-in wasn't until 3:00. We did arrive back at the hotel around 2:00 and was rudely told again our room wasn't ready, but she was trying to contact housekeeping to get the status. We understood and was fine with waiting in the "lobby". Unfortunately, the A/C was not working in that area and when we made a comment to the manager, she said "well, you should be in the laundry room with me, it's really hot down there". We were pleasantly surprised when we got to our room, it was clean and A/C was working! Other staff was helpful with coffee & ice machine. Breakfast wasn't as we expected. Juice dispenser was not working and we were rudely told there wasn't any apple juice, and orange juice was in the fridge. Another guest was trying to get coffee, but the pump was empty. She was rudely told there was another canister behind the empty one so it wasn't that "devastating". I went to look at the pool and was rudely told the pool wasn't open. There was no signage stating that. Is manager "short staffed"??"