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"Staff was friendly, helpful and very patient with our queries. Hotel location is excellent, walkable distance from several attarctions"

"It was a good pleasant stay."

"Property need updating Staff and coverage very helpful"

"Sofitel on Renmin Square exceeded our expectations in the quality and spaciousness of the room: for example, it had two toilets and a seperate Tub/Shower arrangement). It also exceeded our expectations in the breakfasts and the ambiance of the dining room. Additionally, all of the staff (expecially Leo the concierge) made us feel welcomed and were warm and friendly. Our stay at Sofitel Xian was a delight and an unexpected highlight of our 4 night stay in the city."

"The location is very good and there is a wide range of food at breakfast Buffett, including Chinese and western cuisine. The room is outdated a bit but clean. I reserved a city view room but was given a room with sort of garden view. When I asked the hotel staff, I was told that the room with city view is generally noisy and it really sounds like an excuse. I just hoped that when checking in, they should’ve made it clear to me."

"Beautify property and very kindly and helpful guest. Would definitely stay again if we had the chance. Only small suggestion is that the carpet is a bit old but that’s nothing. "

"Pleasant environment and friendly service , our family have enjoyed our stay here; will recommend friend to come for a family getaway"

"The room is not well lit and despite the temperature being hot this period, the AC was not working well. Hotel was well located and some of the tourist spots were within walking distance. "

"The staff were very helpful,breakfast was very good,building work being done near the hotel but didn't really bother us"

"Not in city centre but is fairly convenient to get taxi (about 20rmb) to Xian train station and city centre. Leave an hour journey by taxi if need to go to the airport. Super convenient to access to supermarket, KFC, bubble tea and other eateries as is just next to the service apartments"