甘榜蓮塘 3 星級飯店

「地點適合找食和購買物品。離河邊很近晚上去何邊公園走走很不錯。」

「The service is great. The size of the room is moderate.」

「Overall is okay. For the toiletries, it is not complete, it would be great if they also provide tooth brush and tooth paste. In my opinion, the receptionist need to improve in behavior especially in talking with the customer. The welcome feels cold vibe, no smile at all, the tone like there no soul. Receptionist is important as it is the front liners of a hotel.」

「櫃檯小姐很熱心提供吹風機,清潔人員服務很好,但隔天的男櫃檯人員會說中文卻還是用英文回答⋯因為本人的英文不是很好,讓我很尷尬的想怎麼用英文回覆⋯」

「我們早上十點抵達飯店而櫃檯服務人員也讓我們check in，心想真是遇到好人了。傍晚的時候在床上發現有臭蟲（bed bug）我們要求換房間，他們也馬上換給我們，但幾天下來換了四間房間我的手腳背後臉上被臭蟲咬得很嚴重也投訴很多次，但每次的回應都只是會向管理層反應。第三晚我們的導遊找了經理理論後他們決定少收一晚的房錢、贈送早餐券及水果拼盤做為賠償，經理Mr Patrick也親自上來向我們道歉。現在我的身上留下很多蟲咬的疤痕，請Harbour View Hotel正視臭蟲bed bug這個問題。Please take this seriously.」

「飯店離市區景點都很近，隔音也好，價格(城市景)便宜」

「Clean, Nice staff near shopping mall & food court. 」

「Convenient location」

「We booked a family room and on arrival, there was no room available as another guest had extended his stay. Staff were very helpful and we were put in a small windowless room. The aircon worked well but the room could have done with a clean. We were moved to another room the next morning only after I insisted that I wanted a room I had seen vacant. It was less than I had paid for but seemed okay. However, on closer inspection once inside the room, the toilet had a leak. They came in to fix...

「出了一点点事情，但是酒店经理处理事情能力很好。。」

「Have to upkeep, else in a very short while it will be run down... feet marks on the walls inside the room and dirty walls. The rattan net lamp shade is very dusty. lots of ants in the room, the table, floor, toilet... 」

「large space, clean overall except some insects/ ants in the room. can communicate easily with landlords 」

「The bedroom TV wasn’t working throughout our stay there. Plus the in-house safe wasn’t working as well so we had to carry our valuables around while outside. Other than these minor inconveniences, the staff offered very personable and prompt service, impeccable and fast. Good location to a lot of good food places. 」

「客房舒适，厕所蛮清洁的完全无异味。但房间书桌的椅子皮革都剥落了，坐的不舒服。 服务员态度不错 酒店的Wifi很差，有时候完全不能上网。 酒店位置清净，但无太多的饮食地点。建议打德士出去shopping或逛逛。」

「The waiting time for the room was long, supposed to check-in by 3pm, we waited until 3:30pm, the room was still not ready. After check-in, we found out the bedsheets and pillows are not clean, the floor is also very dusty, and one of the air conditioning water is dripping. The location is very convenient. Hopefully, there's improvement in the future. 」

「酒店在海邊，酒店範圍也大，員工服務很好，可是酒店設施太舊，床基本要踏下去了，廁所很爛，沒有通風，發出臭味，無奈之下第二天晚上換了隔壁房間，好一點點，還是沒有通風有味道。早餐食物選擇不多，麵條好吃。」

「Rooms could have worn de enough to walk around bed instead of climb over.」

「The rooms are clean and staff are friendly.The hotel is perfectly located at the city centre.」

「This is one of my favourite place to stay. Indeed worth the price and we will definitely will come again for our next visit. 」

「とてもキレイで居心地の良い滞在となった。 レストランは1つしかなく、周辺にも店は無いので不便。 シャワーの切替栓が固くて使えなかった。 」