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Hanoi E Central Hotel

4.0 star property
Lakefront hotel with spa services connected to a shopping center in Hanoi

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Photo gallery for Hanoi E Central Hotel

Panoramic Suite | Premium bedding, memory foam beds, minibar, desk
Premium bedding, memory foam beds, minibar, desk
Breakfast, lunch and dinner served
Reception
Exterior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, City View

Premium bedding, memory foam beds, minibar, desk

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Premium bedding
Memory foam bed
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Premium bedding, memory foam beds, minibar, desk

Panoramic Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Memory foam bed
  • 19 Ping (63 square meters)
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Room

Family Room | Premium bedding, memory foam beds, minibar, desk

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 9.08 Ping (30 square meters)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room without Window

Superior King Room without Window | Premium bedding, memory foam beds, minibar, desk

Superior King Room without Window

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Premium bedding
Memory foam bed
Blackout drapes/curtains
  • 6.04 Ping (20 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View | Premium bedding, memory foam beds, minibar, desk

Executive Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 8.18 Ping (27 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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The price is NT$4,047
NT$4,676 total
includes taxes & fees
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About the neighborhood

Map
18A Lo Su Street, Hoan Kiem Dist, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 4 min walk - 0.3 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.1 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • Bánh Xèo Zòn - Lò Sũ
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬2 min walk
  • ‪Food Corner - ‬2 min walk

About this property

Hanoi E Central Hotel

Upscale hotel near Hoan Kiem Lake
Close to Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Hanoi E Central Hotel provides a terrace, a library, and dry cleaning/laundry services. The on-site restaurant, Cha Ca Lang restaurant, offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Babysitting (surcharge), a gift shop, and a computer station
  • A TV in the lobby, a front-desk safe, and ATM/banking services
  • Guest reviews say good things about the helpful staff
Room features
All guestrooms at Hanoi E Central Hotel feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 32-inch HDTVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (VND 300,000 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cha Ca Lang restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 480000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 912000 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: VND 300000 per night
  • Rollaway bed fee: VND 480000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

Property is also known as

Elegance Emerald
Elegance Emerald Hanoi
Elegance Emerald Hotel
Elegance Emerald Hotel Hanoi
Emerald Hanoi
Hanoi Elegance Emerald
Hanoi Elegance Emerald Hotel
Hanoi Emerald Elegance Hotel
Hanoi Emerald Hotel
Hotel Elegance Emerald Hanoi
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi E Central Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi E Central Hotel?

Valet parking is available for VND 300000 per night.

What time is check-in at Hanoi E Central Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hanoi E Central Hotel?

Check-out is at noon.

Does Hanoi E Central Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 912000 per vehicle applies.

Where is Hanoi E Central Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 25 minutes.

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Hanoi E Central Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 274 out of 347 reviews
Rating 8 - Good. 62 out of 347 reviews
Rating 6 - Okay. 8 out of 347 reviews
Rating 4 - Poor. 2 out of 347 reviews
Rating 2 - Terrible. 1 out of 347 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHANGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice hotel, nice place to everywhere
Stayed 1 night in Oct 2023

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, helpful and friendly staff. Will stay here again if we return to Hanoi.
Stayed 3 nights in Nov 2022

8/10 Good

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greit hotell i Ha Noi gamle by
Stayed 2 nights in Oct 2024

10/10 Excellent

CHANGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to lake and eating place and massage
Stayed 2 nights in Oct 2023

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nicest and central hotel in Old Quarter. Hotel arranged all kind of trip for My family, good service and good prices…
Stayed 1 night in Apr 2023

10/10 Excellent

Huyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 1 night, the staff are excellent whatever we asked for help.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, amazing location, stop notch staff! Great place
Stayed 2 nights in Oct 2022

10/10 Excellent

YOSHIKI

Liked: Cleanliness, staff & service, property conditions & facilities
So good stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Puilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable to any tour spots, a lot of restaurants around, hotel provided a list of Vietnamese food in English and Vietnamese name, so I could understand what to order when I went out; free storage suitcase, free breakfast
Stayed 1 night in Jan 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Many dining options nearby. Helpful, professional and courteous hotel staff. Hotel breakfast buffet needs improvements.
Stayed 4 nights in May 2024

6/10 Okay

Sapan

Disliked: Cleanliness
Huge differnce in price that the hotel charges if you go there in person vs if i book through Expedia..almost 2x more expensive through expedia !!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff. Special thanks to Lucy for helping us with restos, bars, and sightseeing. Very well located and perfect to discover the town for a couple of days
Stayed 1 night in Dec 2022

10/10 Excellent

Phieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable bed. Very good service to the airport.
Stayed 1 night in Oct 2022

10/10 Excellent

Lien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very convenient to most of the places.
Stayed 2 nights in May 2024

10/10 Excellent

Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is second to none
Stayed 2 nights in Oct 2022

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this stay was really good. Not full on centre of the Old quarter, but just a jump away from the lake. The staff is very helpful with any questions you have and very kind.

10/10 Excellent

Yeo-Re

very friendly and accomodating
Stayed 1 night in Nov 2023

8/10 Good

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent to the lake and Old Quarter. The staff is very friendly and accommodating: helped us with last minute tours, changed currency, and arranged for airport drop off. Room was clean and modern. Loved our stay there ❤️.
Stayed 3 nights in Jun 2022

10/10 Excellent

Benedict Tian Hee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly and hospitable staff. We were also given a complimentary basket of fruits which was not expected at all.
Stayed 4 nights in Jul 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service & Nice Location

Neo and everyone who works here is so kind and helpful. It really made my stay more enjoyable.
Stayed 1 night in Nov 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel truly captured Hanoi for me....the hospitality here is at the highest level....the kindest staff....great breakfast....I was sad to leave this place....and I will definitely stay there again as it was everything I could hope for and more...
Stayed 4 nights in Dec 2022

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in centre on Hanoi. Great staff. Good food.
Stayed 2 nights in Jul 2022

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most pleasant stay here! The concierge made every effort to make my stay enjoyable and even looked after me when I fell sick in Hanoi. I strongly recommend E Central to anyone visiting Hanoi and wanting to experience the Old Quarter.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, neighborhood a bit loud but that is Asia. A good value hotel ...not a hostel, not the Metropol.
Stayed 3 nights in Jan 2024