Eulsuko Island Romantic Vacations

Very clean and grate value. close to the attractions and sites.

Staff was very profesional, but the room's air-conditioning was not functioning. The room was stuffy and hot even in the fall month of October 2025. We called the the front desk but they were only able to help tuen off the heat. The fan and air-conditioning buttons were broken. We have already swithches room once due to the awful smell in the first eoom. Staying in Shilla Stay Hitel was just somewhat uncomfortable for 5days and 4 nights.

Yhe hotel and the room was fresh and comfortable. I will try to stay again once back in Busan area.

Facilities and Rooms are breathtaking, Water House, Gym, Restaurants. However, as an experienced world traveler, there are a few critical things that they need to work on: 1) Not all areas are wheelchair accessible. No signs for ramps, doors to the Ananti Town are all manual, and forget using the Water House (which is incredible btw) unless you can somehow climb lots of stairs. 2) Very limited English speaking staff, surprising for such a high end 5-star hotel with plenty of foreigners. Google translate is a must if you don’t speak Korean. Even then, the interactions are awkward. 3) No a la carte breakfast options before 10am at the restaurants/cafes, Either you get the full buffet breakfast at the restaurant (expensive), or you have to get room service. 4) Front desk service very limited. At check in we got a sheet with some basic information about facilities and restaurants, a map (the hotel is huge), but no guidance as to what the options were for dining, hotel highlights, etc. It’s as though the staff is trained to minimize their engagement with the guests. 5) Ordering room service is complicated and not time reliable. You can’t simply call and order the menu, or easily use a tv, phone, or pad. 6) If you need a wheelchair, you must “go and get it” from the concierge. They won’t bring it to you. That’s right, WALK to get the wheelchair you need because you can’t walk well or at all. Overall an impressive hotel, but the service and communication is sorely lacking.

The property is in a good location but the room needs to be updated. The wait time for the elevator was a bit too long

Facilities and Rooms are breathtaking, Water House, Gym, Restaurants. However, as an experienced world traveler, there are a few critical things that they need to work on: 1) Not all areas are wheelchair accessible. No signs for ramps, doors to the Ananti Town are all manual, and forget using the Water House (which is incredible btw) unless you can somehow climb lots of stairs. 2) Very limited English speaking staff, surprising for such a high end 5-star hotel with plenty of foreigners. Google translate is a must if you don’t speak Korean. Even then, the interactions are awkward. 3) No a la carte breakfast options before 10am at the restaurants/cafes, Either you get the full buffet breakfast at the restaurant (expensive), or you have to get room service. 4) Front desk service very limited. At check in we got a sheet with some basic information about facilities and restaurants, a map (the hotel is huge), but no guidance as to what the options were for dining, hotel highlights, etc. It’s as though the staff is trained to minimize their engagement with the guests. 5) Ordering room service is complicated and not time reliable. You can’t simply call and order the menu, or easily use a tv, phone, or pad. 6) If you need a wheelchair, you must “go and get it” from the concierge. They won’t bring it to you. That’s right, WALK to get the wheelchair you need because you can’t walk well or at all. Overall an impressive hotel, but the service and communication is sorely lacking.

Excellent location and so many options

The location is at the intersection of the main food/entertainment street of the area and the beach. The hotel itself also has outstanding features and amenities.

The property is in a good location but the room needs to be updated. The wait time for the elevator was a bit too long

Yhe hotel and the room was fresh and comfortable. I will try to stay again once back in Busan area.

Excellent location and so many options

The rooms where nice and big, some amenities are provided like shampoo and soap, also big towels are available by asking the reception. The beds where a bit hard, but still confortable with an additional pillow per bed. The location was good, close to various shops and the Lotte mall, we could walk for dinner and to many convenience stores.

Excellent stay, clean, newer hotel, as advertised.

Close to bus stops, street food and Jalgachi market. Just a bus ride away from Gamcheon Culture Village and Busan Station.