Luzon Romantic Vacations

Clean room, friendly helpful staff, great location. A nice hotel.

Check in was underwhelming. Front desk handed me the keys and that's it. No direction on where to go or no offer of help to take our luggages. When we retrieved our luggages, the person we asked just handed it to us with no offer of help to take us to our room, The manager came to our room to apologize though and explained that the staff was an OJT so he didn't quite know what to do yet. Rooms are quite nice with a touch of elegance. The shower door was broken but they came right away to fix it. The cleaning staff are all excellent and very attentive to your needs. Always asking us if we need anything everytime they see us in the hallway. We tried the breakfast buffet twice and it was ok. Not much to choose from considereing the price. The ramen and dimsum station is always out. One of the staff probably heard us mumbling about the lack of dimsum so we were quite surprised when she came over to our table and brought us some dimsum. Kudos to Patricia. Location is excellent. SM, Glorietta, Ayala Mall and MRT station are just across the street so you have plenty of dining and entertainment options. Overall, we enjoyed our stay but we'll probably stay somewhere else next time.

Check in was underwhelming. Front desk handed me the keys and that's it. No direction on where to go or no offer of help to take our luggages. When we retrieved our luggages, the person we asked just handed it to us with no offer of help to take us to our room, The manager came to our room to apologize though and explained that the staff was an OJT so he didn't quite know what to do yet. Rooms are quite nice with a touch of elegance. The shower door was broken but they came right away to fix it. The cleaning staff are all excellent and very attentive to your needs. Always asking us if we need anything everytime they see us in the hallway. We tried the breakfast buffet twice and it was ok. Not much to choose from considereing the price. The ramen and dimsum station is always out. One of the staff probably heard us mumbling about the lack of dimsum so we were quite surprised when she came over to our table and brought us some dimsum. Kudos to Patricia. Location is excellent. SM, Glorietta, Ayala Mall and MRT station are just across the street so you have plenty of dining and entertainment options. Overall, we enjoyed our stay but we'll probably stay somewhere else next time.