Kim Ma Pet-friendly Vacations

The room was clean food was adequate staff was friendly but not very helpful with local information. The laundry was a little pricey and I am not sure I got everything back I sent. The tours we booked through the hotel were almost double the price they were online definitely a learning experience.

Staff was amazing, clean rooms, great location.

What stood out is hotel’s staffs specifically the chef Ha, the server named Liên. They are very friendly, helpful made my stay much more enjoyable. The receptionist Ly is also amazing staff. Room is small but clean. I have a good time staying here.

The Acoustic Hotel & Spa was amazing. We stayed here for part of our honeymoon and the staff was wonderful. They greeted us at the front door and helped with our luggage. When we checked in they brought us drinks and fresh fruit in the lobby. We had a couples spa package that was so relaxing! The front desk staff greeted us and wished us well every time we left and returned to the property. The rooms were spacious and house keeping kept everything nicely maintained and provided complementary waters, wine, and fruit. Absolutely recommend for anyone visiting Hanoi.

Great hotel in brilliant location. The man on reception was really lovely and helpful.

Staff was amazing, clean rooms, great location.

What stood out is hotel’s staffs specifically the chef Ha, the server named Liên. They are very friendly, helpful made my stay much more enjoyable. The receptionist Ly is also amazing staff. Room is small but clean. I have a good time staying here.

Convenient location to Ho An Khiem Lake my favorite place in Hanoi. Staff was polite and professional.