琉球群島豪華之旅

AC not cool enough. B1 SPA is great

The resort is great, beautiful scene, big room, clean environment, nice staff and the overall staying is relaxing. Unfortunately the surroundings didnt have much choice of restaurants and no convenience store downstairs, so must drive yourself at around 15 mins to find it. The resort also provides full set of kitchenwares. The parking is also free and have plenty of spaces.

Check-in is very strict and not flexible. The lady spent around 10 mins to do the check-in and told us that there was still 10 more mins from the check-in time and so we have to wait which was very fine. We went back to the lobby 2 minutes from the check-in time. The lady took other guests to their room and there were no other people at the reception to help us out. Even I managed to find one, they either asked me to wait or couldn't speak English. Comments: 1. they can be flexible with the check-in time for it was just 10 mins away since they are busy in doing reception + bell boy service at the same time. 2. poor management - reception staff has to take luggage to guest room with the guests. Other hotel guests have to wait for her because the check-in service is done by her. No other staff will help you. What a ridiculous management... 3. Misleading information from the television display in lobby. There is a cafe named "North 24". We saw from the television display that they served sandwiches. However, when we sat down, the man told us that they no longer serve any food! 4. We booked the suite that was fitted with kitchen. Kitchen has no utensils nor cooking tools, so we called the reception. A lady told me to wait because she couldn't speak English. After a few minutes, a man who can speak English told me that he would call me back after 15 mins. What a resort it is!! I paid over USD450/night and deserve this service.

The staff is very nice and helpful! They are very caring and attentive to our needs!

The staffs are nice and well explained everything. The private beach and the pool have the breathtaking views! The breakfasts were delicious as well! Too bad we did not spend more time in the hotel!

酒店職員態度友善，可以講到流利普通話溝通，而且有職員代泊車，十分友善，加上酒店內有風呂提供，環境令人舒服，令到同太太慶祝生日之旅更舒適

The staffs are nice and well explained everything. The private beach and the pool have the breathtaking views! The breakfasts were delicious as well! Too bad we did not spend more time in the hotel!

服務人員非常專業，說明仔細、服務態度很好。 入住日是情人節，飯店貼心地準備了情人節禮物和卡片，讓人感到浪漫開心！

AC not cool enough. B1 SPA is great

The resort is great, beautiful scene, big room, clean environment, nice staff and the overall staying is relaxing. Unfortunately the surroundings didnt have much choice of restaurants and no convenience store downstairs, so must drive yourself at around 15 mins to find it. The resort also provides full set of kitchenwares. The parking is also free and have plenty of spaces.

Check-in is very strict and not flexible. The lady spent around 10 mins to do the check-in and told us that there was still 10 more mins from the check-in time and so we have to wait which was very fine. We went back to the lobby 2 minutes from the check-in time. The lady took other guests to their room and there were no other people at the reception to help us out. Even I managed to find one, they either asked me to wait or couldn't speak English. Comments: 1. they can be flexible with the check-in time for it was just 10 mins away since they are busy in doing reception + bell boy service at the same time. 2. poor management - reception staff has to take luggage to guest room with the guests. Other hotel guests have to wait for her because the check-in service is done by her. No other staff will help you. What a ridiculous management... 3. Misleading information from the television display in lobby. There is a cafe named "North 24". We saw from the television display that they served sandwiches. However, when we sat down, the man told us that they no longer serve any food! 4. We booked the suite that was fitted with kitchen. Kitchen has no utensils nor cooking tools, so we called the reception. A lady told me to wait because she couldn't speak English. After a few minutes, a man who can speak English told me that he would call me back after 15 mins. What a resort it is!! I paid over USD450/night and deserve this service.

AC not cool enough. B1 SPA is great

The resort is great, beautiful scene, big room, clean environment, nice staff and the overall staying is relaxing. Unfortunately the surroundings didnt have much choice of restaurants and no convenience store downstairs, so must drive yourself at around 15 mins to find it. The resort also provides full set of kitchenwares. The parking is also free and have plenty of spaces.

The staff is very nice and helpful! They are very caring and attentive to our needs!