Pulau Indah Golf Vacations

The property was clean and cozy and easy access to transportation

Staff everywhere were nonchalant and preoccupied. Food at restaurants was terrible. Location was far from most destinatioms so I used Grab taxis everywhere (relatively cheap plus foreign transaction fees on each fare) because of that. Hotel itself was spacious and clean. The warm cookies at the front desk made my day.

You will be asked to pay a tourism fee at check in and also a deposit. The deposit was only supposed to be 250MYR and they took 400MYR, That is still pending being refunded, as it takes weeks to be refunded if you use a card. Not sure why we had to pay so much when we only had one room. There are elevators on the property which require the use of the access card. We were only provided one for use the entire trip, so if you have a bigger family, than the 3 of us, that may pose to be an issue. The house was not cleaned or dusted when got there. We did request recleaning and they did send someone to clean again. The house was, however, not equipped with basic items needed. Including only having clothing hangers and hair dryer for one room, the master. There were no plates or utensils that we could find to use if we needed. They also have no rags to bathe with if those are needed for you. They only provide bath towels. The house does come with a washer/dryer all in one, but you will need to purchase your own detergent and softener if you want to use it. Maybe we weren't using the right settings, but it took forever to dry the clothes. The staff is very responsive when you do contact them which was a plus for us. The room had a gorgeous view and the rooms were spacious. The location was pretty convenient for the majority of places we went. There is a metro entrance not too far from that location, though we did not use it.

Room was in decent condition, but the room is not at all soundproof. It was like sleeping in the middle on the road highway, with the planes flying overhead. Almost impossible to sleep.

Staff everywhere were nonchalant and preoccupied. Food at restaurants was terrible. Location was far from most destinatioms so I used Grab taxis everywhere (relatively cheap plus foreign transaction fees on each fare) because of that. Hotel itself was spacious and clean. The warm cookies at the front desk made my day.

Clean and great rooms , bed was excellent.

The only reason i scored 3 star is that the toilet smells really bad. I had to buy scented materials to put in the toilet. The dish rack was also full of dust and residues but overall the bed was comfortable and view was amazing. My sister's queen room was perfect though even her toilet did not smell. Lobby was so full of people. Do not expect to be able to check in immediately. You have to respond to expedia question about check in time which we missed and when you get there they ask you for cash for deposit. They are not real hotel. They are service apartment. The check in person arrived late both in and out but he was very nice. Overall if the toilet isn't stinky i would totally go back. The nearby shopping and dining was so walkable and convenient. The night market was only 5 minutes away.

Great location!!! Clean room with great amenities. Walking distance to all eateries and a market.