Kyushu and Okinawa Golf Vacations

Outstanding in every way!!

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Great in hotel shops, food & pastries. Great breakfast buffet. They even had outside vendors come in. We really enjoyed most everything there. Major problem we had was the mattresses were terrible. Basically a spring frame with a half inch of material on it so you could feel the springs in it. They gotta change the mattresses. Then the a/c went out @ midnight. Didn’t have it checked since we were checking out. Also we got massages there. Different than a western massage. You keep your clothes on & they do pressure points. I thought it was still good but the others in the group didn’t enjoy it as much.

While the room, balcony view, and staff were gorgeous and accommodating, the overall experience fell slightly short of my expectations for a resort of this size. We visited specifically for the Christmas lighting, which was advertised as exceptional. Although the lights were certainly pretty, I was expecting a more extensive display. This may be a resort better suited for a summer visit, where the beach and pool amenities or perhaps a golf outing, would truly shine.

Room a bit small but overall good.

Overall the stay was good. The hotel grounds are beautiful and it was a comfortable stay! The best part of this hotel was the spa, which was excellent. However, I must say that this hotel is currently no longer a 5-star hotel. But that could be fixed with renovations to the rooms. They are outdated and have visible stains on furniture and floor. If the hotel renovated the rooms it would certainly be a a 5-star hotel again.

One of the smallest Ritz compare to the other ones. There isn’t much to do, very limited amenities and no beach front. Though the hotel have free shuttle to the 2 near by beaches, I don’t think the prices really justified itself compare to the other ritz properties. I guess I was expecting more from it. It’s very far from everything

Outstanding in every way!!

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

While the room, balcony view, and staff were gorgeous and accommodating, the overall experience fell slightly short of my expectations for a resort of this size. We visited specifically for the Christmas lighting, which was advertised as exceptional. Although the lights were certainly pretty, I was expecting a more extensive display. This may be a resort better suited for a summer visit, where the beach and pool amenities or perhaps a golf outing, would truly shine.

Outstanding in every way!!

Very spacious room and great cleaning service and magnificent views and swimming pools

Great in hotel shops, food & pastries. Great breakfast buffet. They even had outside vendors come in. We really enjoyed most everything there. Major problem we had was the mattresses were terrible. Basically a spring frame with a half inch of material on it so you could feel the springs in it. They gotta change the mattresses. Then the a/c went out @ midnight. Didn’t have it checked since we were checking out. Also we got massages there. Different than a western massage. You keep your clothes on & they do pressure points. I thought it was still good but the others in the group didn’t enjoy it as much.