Tean Island Beach Vacations

In the beginning of my five day day at at the resort was amazing. As the days went on, I started noticing things that in my opinion brought the value of a four star hotel resort down to about a three star rating. The blinds facing the ocean felt like they were going to fall down if I wanted to raise them up to view the ocean. The lounge chairs with the wooden wheels were broken and screwed so they won’t roll, the breakfast was not really a breakfast seem like leftovers from dinner of the night before the staff was amazing. The bath tub was beautiful, but as I looked more into it, there were cracks on the outside of the bathtub. My overall day was good. I felt it could’ve been better. It seemed like the resort could use some sort of refresh.

Staff is very friendly. Rooms are very clean. We had a street view, got prettt loud but got real quiet around 8pm. Lobby was very clean and even tho it got very busy staff was efficient and quick with getting us checked us.

Real 5 start resort

Very comfortable, loved the location

My wife and I loved fair house villas it’s a perfect location offering a range of options like dinner, markets, beaches and party areas.

Brilliant hotel. Rooms were authentic, but with all modern needs. We stayed in a normal room and it was huge. The breakfast was good quality but the buffet area seemed a bit claustrophobic. Having the hotel on the beach is a great perk. With beach bar having great food and the staff are very attentive.

Real 5 start resort

We’ve just returned from a 1 week stay at the Banyan Tree Samui. It is a wonderful hotel. Before we booked we looked at reviews and were a little worried about things others had highlighted such as being overlooked or the level of maintenance. Honestly, I’m not sure why other reviewers made such comments! The first point about being overlooked is moot, the villas are so well laid out that you would only be overlooked if someone had binoculars at hand! The maintenance point, every day we saw people maintaining the villas, the common areas, the focus on keeping the villas in top condition is visible! As for specifics of our experience, from the size of the villa, to the breakfast, activities, food to the staff, we would give all 5 stars. We would specifically like to call out a few people, firstly Golf, he is an absolute asset to the group. He was amazing in his engagement, communication and just general customer service. We felt so happy to have his support during our stay. As it was our anniversary my husband planned a private dinner at the beach. We were fortunate to have Melon helping us that day and she was absolutely fabulous. Her customer service skills were exceptional, she never interrupted or intruded on our meal but was there when we needed her! She also took some beautiful pictures which we weren’t expecting - these little details matter when you stay somewhere like the Banyan Tree. All in all just a lovely experience and we cannot recommend the property enough!!

In the beginning of my five day day at at the resort was amazing. As the days went on, I started noticing things that in my opinion brought the value of a four star hotel resort down to about a three star rating. The blinds facing the ocean felt like they were going to fall down if I wanted to raise them up to view the ocean. The lounge chairs with the wooden wheels were broken and screwed so they won’t roll, the breakfast was not really a breakfast seem like leftovers from dinner of the night before the staff was amazing. The bath tub was beautiful, but as I looked more into it, there were cracks on the outside of the bathtub. My overall day was good. I felt it could’ve been better. It seemed like the resort could use some sort of refresh.

Staff is very friendly. Rooms are very clean. We had a street view, got prettt loud but got real quiet around 8pm. Lobby was very clean and even tho it got very busy staff was efficient and quick with getting us checked us.

Real 5 start resort