Kanagawa Prefecture All inclusive Vacations

The property is clean and convenient but the rooms are quite small. The bunk beds are not comfortable so the room is not suitable for 4 people. The front staff is really nice and cooperative. The facilities are quite basic though for the price

The room is spacious and spotless. All the amenities are more than we needed. Each person at the front desk was incredibly helpful.

Amazing spacious hotel. Gentleman at the front desk was very friendly and accommodating! Highly recommend

It was spacious and very close to the train stations.

We enjoyed our welcome drink and the location. They were also able to get us into our room early.

Place is awesomely centrally located and close to everything

I can't begin to say enough good things about this hotel. From pre-trip and helping me arrange airport pickup to my arrival at the airport to my stay, I was treated with the ultimate white-glove service where everyone was kind, incredibly helpful and and so attentive, I never want to stay anywhere else in Tokyo again. The staff are incredibly helpful and speak English; eager to help when you need a taxi and incredibly accommodating, making your experience feel catered and truly tailored to you. With the location not being super close to a train station, it was amazing having a taxi outside ready everyday that could take us to the train or wherever else we needed to go. The hotel itself is a bus stop, as well. The grounds are impeccable and the scent of camellia throughout the property is lovely. The design is grand with history throughout on display and ornate details that make you feel you're truly somewhere special. We dined at one of the restaurants and not only was the same amazing service present, I had the best onion gratin soup I've ever tasted. The cloud mist show is beautiful and runs often. Really amazing property and people! We already booked a return stay in December, we loved it so much!

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

The rooms were beautiful with black out curtains (which I love and appreciate) and there were plenty of amenities that I enjoyed.

The hotel was easy to find and very close to the train station and convenient stores. The deluxe Japanese room is spacious even for 4-6 adults, clean and modern, same for the furniture fixtures; shower and toilet rooms were just as spacious and clean. Amenities are more than we needed; laundry machine had easy instructions. Front desk staff was INCREDIBLY helpful and so polite. The deck was a bonus, although the train tracks were right across the street, the view is still just as wonderful. Really enjoyed this property and would return again. Highly recommend to stay here.

Central location close to the shinagawa train station, shops and restaurants nearby. Excellent staff and service. Best amenities. Toiletries, slippers and pajamas provided and replenished daily.

I can't begin to say enough good things about this hotel. From pre-trip and helping me arrange airport pickup to my arrival at the airport to my stay, I was treated with the ultimate white-glove service where everyone was kind, incredibly helpful and and so attentive, I never want to stay anywhere else in Tokyo again. The staff are incredibly helpful and speak English; eager to help when you need a taxi and incredibly accommodating, making your experience feel catered and truly tailored to you. With the location not being super close to a train station, it was amazing having a taxi outside ready everyday that could take us to the train or wherever else we needed to go. The hotel itself is a bus stop, as well. The grounds are impeccable and the scent of camellia throughout the property is lovely. The design is grand with history throughout on display and ornate details that make you feel you're truly somewhere special. We dined at one of the restaurants and not only was the same amazing service present, I had the best onion gratin soup I've ever tasted. The cloud mist show is beautiful and runs often. Really amazing property and people! We already booked a return stay in December, we loved it so much!

Increíble para viajar con familia, me encantó

Great location, lots to do around, the hotel itself is on a fairly quite residential street couple of blocks removed from the busy streets of Asakusa. My family of 4 stayed there for 6 nights. Very clean and nicely furnished studio style apartment/ suite.