South Bronx Yoga Vacations

I paid for a superior room with king bed with the photo clearly showing a desk and chair. My room did not have any desk or chair. Only 2 of the 4 elevators worked when I checked in, with no apparent effort to fix the others. On my last day, only one elevator worked while hordes of people were waiting on every floor to go down, including many with luggage. We had to ride all the way up to the top on the sole working elevator to make sure we could squeeze in as there was no other way to make it down from floor 23 with our luggage.

Good staff; convenient location

Toilet bowl was dirty. Water was turned off for 5 hours on our second day, air conditioner was old and not working properly. The staff was very helpful, but owners should invest in it, ideal location to stay in NYC.

This classic New York Hotel hit all the right buttons, fabulous location, gorgeous architectural details in the lobby, piping in Ol' Blue Eyes, the best, most helpful, courteous staff. We received complimentary snacks, waters, breakfast mid-stay room freshen, huge bank of elevators and modern rooms. And to top it off, only steps from Time Square!

The AC was not working in our room. We told the front desk about it before we left for the day and they said someone was going to go fix it. No one ever did and the room felt very stuffy and warm. Had to take multiple showers to cool off. There didnt seem to be any urgency to fix the issue and the staff didn’t apologize or try to accommodate us in any way. However the room was very clean, bed was comfortable and location is nice.

Breakfast is really nice. Close by everywhere. Love it.

Super spa - got a great facial, and the steam room was high quality (fast to warm up, good steam). Very friendly and helpful staff including concierge and doormen

Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.

I paid for a superior room with king bed with the photo clearly showing a desk and chair. My room did not have any desk or chair. Only 2 of the 4 elevators worked when I checked in, with no apparent effort to fix the others. On my last day, only one elevator worked while hordes of people were waiting on every floor to go down, including many with luggage. We had to ride all the way up to the top on the sole working elevator to make sure we could squeeze in as there was no other way to make it down from floor 23 with our luggage.

Good staff; convenient location

Toilet bowl was dirty. Water was turned off for 5 hours on our second day, air conditioner was old and not working properly. The staff was very helpful, but owners should invest in it, ideal location to stay in NYC.