Hai Phong Yoga Vacations

Good points: Really helpful and great reception staff. Nice room, great view, very comfortable. Not good points: No housekeeper visit throughout 5 night stay. Neither room very clean on arrival. Hotel did not respond to messages on expedia or advertised whatsapp no. Had kitchen but no plates or washing up equipment. More info: Initial room dirty and view not as advertised, reception staff quick to upgrade us. 2nd room apeared clean on quick inspection but actually there were cigarette butts under the coffee table, none of the counters had been cleaned in a long time. We didn't complain about 2nd room, just borrowed a broom and bought some antibac spray. On the whole a really nice, well thought out room, finished to a high standard. Good location, excellent price, just cleanliness letting it down.

The hotel staff were very friendly and helpful. I appreciated their hospitality. The building was a bit old and looked a bit worn. However, the location was excellent. The staff were very friendly and made me feel very welcome.

Need some cosmetic changes

Well maintained, comfortable property with well trained staff.

Staff friendly, large room, good price, great view and a good breakfast.

The place is alright. Staff are lovely, the rooms are quite well equipped, But the photos are a bit exaggerated. As long as you can take that into consideration you won’t be disappointed. The only unobscured Lakeview is from the rooftop. Breakfast was good. Staff were very helpful, attentive and friendly. Overall, I would stay here again

Spacious room, very comfortable bed. Excellent breakfast, very courteous staff

Nice quiet location and excellent staff. Jasmine at the front desk was great in recommending places to see for my short stay. The breakfast buffet and coffee were delicious! If you’re looking for quiet nice place to stay in Hanoi with friendly staff don’t pass on this boutique hotel!