Tohoku Waterpark Vacations

This was a nice hotel - the only negatives were that the 'double' sofa bed in our room (booked for 4 people) was really single sized; also the premier lounge with free drinks for those paying for a premier room has no windows despite being on the top floor - but, of course, the bar down the hall (not free) has a lovely view and great cocktails.

Very nice staff and the included breakfast was incredibly delicious

I enjoy staying here and we have stayed here many times but it has changed in the last couple of years. Before they would say welcome back and now they treat me like Im new to their property every time. Also they act nervous with people appearing to be foreign where before their staff was comfortable and welcoming to everyone.

Very good, want to come asap

Great hotel. Friendly and helpful staff. Room is spacious. Parking lot right next to hotel building. Walking distance to Hakodate Morning Market. Highly recommended!

King size beds large room spacious bathroom especially for Japan our third time staying at this Westin

The rooftop onsen is so great at this hotel—there’s an infinity pool edge where you can look out into the horizon and sky that is so beautiful to see (there’s a section outside where you can lie down in the water; they also provide women towels to shield against the wind). I would come back to this hotel for this experience alone! The food was pretty good too—stand-outs include the scallop, amaebi, kanpachi, and the crab legs! As for my room, I splurged on the junior suite because of the tub—while soaking, you can look out the window and watch the clouds go by, a wonderful feeling. Lastly, the staff offered a welcome gift of dango—probably the best I’ve ever had.

Lovely hotel. Absolutely amazing breakfast (but very popular…. First hotel where there is a queue to get in at 6 am). A heads up would have been nice if we were told to bring our towels from our room to the onsen. Probably got lost in translation. But excellent hotel.

Extremely friendly and caring staf. Excellent property and a very enjoyable Ryokan