Mikawa Waterpark Vacations

I did not eat breakfast at the hotel. There are few different house keeping teams cleaning my level 20. Some are very detailed while others are manageable. Shopping- shuttle bus service to Aeon Shopping mall outside STARBUCK area. Many eateries around the hotel. Kanayama Station is 4 mins walk from hotel.

Stunning room, spacious and comfortable!

I have stayed in many very good hotels but this was possibly the best Hotel that I have stayed in, although the outside of the building is rather bland compared to say the Mandarin Oriental, or the Old Cataract in Aswan, the inside is perfect along with wonderful staff and service, plus for a Japanese hotel the rooms are very big, highly recommended.

Wow, we just finished an unbelievable stay at this wonderful brand new hotel. The building and accommodations were stunningly beautiful. Artistic grandeur at every turn. Wonderful views of Nagoya Castle and their own private Japanese garden. An extraordinary swimming pool, onsen, and sauna with full cedar logs. What was even more impressive was the generous and dedicated staff. They pampered us, treated us exceptionally at every opportunity. They all made us feel like special guests. We met the manager of the hotel, the manager of the restaurants on site, along with pleasant introductions to dozens of attentive hotel employees. We never have had such a wonderful experience from top to bottom. Nagoya was an unplanned stop during our Japan vacation and now we are already trying to see when we can get back to Japan and specifically Espacio Nagoya Castle since we can't stop thinking about what a great time we had there.

The toilet wasn’t very clean. :(

Staff not well trained gave us wrong room charges and insisted it is our room until we saw and pointed to her wrong name number. Hotel only provided for 2 bottles of water for day. We asked for more water in room n housekeeping say each small bottle must pay extra yen160.

Great staff excellent service

Stunning room, spacious and comfortable!

Wow, we just finished an unbelievable stay at this wonderful brand new hotel. The building and accommodations were stunningly beautiful. Artistic grandeur at every turn. Wonderful views of Nagoya Castle and their own private Japanese garden. An extraordinary swimming pool, onsen, and sauna with full cedar logs. What was even more impressive was the generous and dedicated staff. They pampered us, treated us exceptionally at every opportunity. They all made us feel like special guests. We met the manager of the hotel, the manager of the restaurants on site, along with pleasant introductions to dozens of attentive hotel employees. We never have had such a wonderful experience from top to bottom. Nagoya was an unplanned stop during our Japan vacation and now we are already trying to see when we can get back to Japan and specifically Espacio Nagoya Castle since we can't stop thinking about what a great time we had there.