Batu Waterpark Vacations

great

Stayed at the Journal for 3 nights in between long haul flights. The hotel was perfect and had all the necessary amenities. Spotlessly clean and friendly staff. Used the roof pool twice, drinks at the bar were excellent. Comfortable nights sleep with blackout blinds and comfortable bed and pillows. It was my partners birthday the day we arrived and the hotel decorated the room with balloons.

In general it was really good

Great location in proximity to malls and KLCC. Nice pool Clean rooms and comfortable beds Amenities are lacking ( almost basic). Not much in terms of kitchen utensils. No hand towels provided. TV not showing free 2 air channels or any sports etc. Noise early in the morning disturbing sleep. Small touches are lacking. Laundry equipment is limited in the complex for the number of users.

Unfortunately we had a rather disappointing stay mainly due to the challenges with such long wait times for the lifts - we often had to wait 20+ mins - and noise throughout the night mainly from outside as the hotel is located in such a busy area. I had been concerned about the outside noise prior to booking and had requested a room on a higher level but this wasn't accommodated neither was the request that we have our combined group (which was over 3 rooms) to be on similar floors - made even more frustrating by the lift issue. Despite flagging a number of times prior to check-in there was no communication that as we had different room types they would be on different floors, which had we been made aware prior would have been helpful. The images of the view from the pool is also misleading if staying in the older tower as the view of the Petronas towers from the pool, the main reason for booking this property was completely blocked by the new tower.

Great

Overall room is clean. Toilet got bidet. Next to 1 Utama Shopping Mall. Near MRT station. Parking is ok, free parking for hotel guests. Kind and friendly staff. Easy check-in and check-out.

The Manor Suites KL by Moonway is in a very good and convenient location, with easy access to nearby attractions and amenities. The suite is spacious and comfortable. However, the cleanliness could be improved, especially in terms of overall housekeeping and maintenance. Overall, a good stay, but better cleanliness would make the experience much more enjoyable

Stayed at the Journal for 3 nights in between long haul flights. The hotel was perfect and had all the necessary amenities. Spotlessly clean and friendly staff. Used the roof pool twice, drinks at the bar were excellent. Comfortable nights sleep with blackout blinds and comfortable bed and pillows. It was my partners birthday the day we arrived and the hotel decorated the room with balloons.

Rafi Ahmed was so polite and helpful, he met us for check and that was quickly, he took care all our needs, the property so so clean, we'll organized, helpful staff, very secure, very quiet, I really recommend staying at the hotel suites, and I will definitely come back, super safe and super bice and very close to everything you need. !!!