Ikei Island Waterpark Vacations

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Great rooms for families. Large with enough beds for up to 5. Simple but fully equipment kitchen and washer/dryer in the room made this a hotel/apartment hybrid which is very convenient. There’s a view of the ocean but no actual beach in view or in a walkable distance. Hotel is in a convenient location visit attractions but a car is a must.

The room size and amenities were excellent. The bathtub was large and the shower was very good.

Staff is so Helpful!! Super Clean!! Nice Artwork Throughout!!

Spacious room, very clean, amenities options were great! Despite a few downsides (had to pay for all the amenities offered, like using tennis court, indoor relaxation pool, bikes etc. [fortunately they were not expensive]) we still give it a 10/10 for overall experience! We explored lots of the island and looked for different beaches however, not sure if it was just off- season, no beaches compared to the beauty of the one offered at the hotel - clean, scenic and calming. We loved our stay :)

Everything great and perfect, satisfied all. Facilities and amenities are high end. All staffs are professional and very kindness. Strongly recommend Halekulani.

Great views! The hotels and rooms are ready for a refresh! We also gad to pay additional fees to the hotel for our free kid. Would rather stay at the sister hotel at the beach, which was simpler and newer. Also

Incredible hotel - five stars

The room size and amenities were excellent. The bathtub was large and the shower was very good.

Stayed 6 mi go to it was awesome club level is definitely worth it for free food and drinks and pool just for club level rooms.

Staff is so Helpful!! Super Clean!! Nice Artwork Throughout!!

Room was clean and had many items for use. Kitchen utensils, glasses, plates, refrigerator and washer and dryer. The pillows were hard but I think that is normal in Japan. Nice shower and accommodations were close by. Loved staying here and easy check in and check out process

Place was small but clean and so much amenities. Had shuttle to the airport too.

Everything was perfect.