Ceuta & Melilla Waterpark Vacations

The restaurant personnel needs some training. Not all know how to charge your room. The upstairs restaurant doesn’t allow you to charge your room. The hotel personnel is typical Sonesta- very knowledgeable and professional.

Excellent and accommodating staff. Very clean and well appointed rooms.

The rooftop is a nightclub experience not the romantic atmosphere I was hoping for

Didn’t get refund

great location, clean rooms, modern amenities, food, coffee shop, digital elevators, streamingTVs. Rooftop bar very nice BUT we got cheated because I paid nearly $400 to see the fireworks from rooftop ——and I guess July 4, 2026 tix not selling as expected b/c they let in guests who did NOT pay $150 a ticket and were trying to differentiate it, I suspect, based upon an open bar which my ticket provided — BUT I wasn’t interested in. They told me that no one was being allowed up there without purchasing the event tickets when I called as I was planning my trip. and I bought them. we arrived as the open bar was ending, which didn’t matter because I paid for access to fireworks (which were barely visible on the East River, this place is 3 1/2 blocks from the Hudson on the complete opposite side) It was the worst firework show ever since I was a child. It was horrible. I could’ve seen it better from a Citi-Bike on 1st Avenue better. but that part’s not their fault … The oppressive rooftop pricing was on them. And then letting people on the roof without a cover charge was after soaking me, was obnoxious and offensive. And don’t tell me that the rooftop bar & the restaurants are independent entities, they are completely interrelated- to say otherwise is disrespectful and disingenuous as they cross-market every chance they get. As to the property—be mindful that the basic rooms are boutique. no room to put anything. no drawers. no space. of course you can always upgrade.

The property is close to a lot of things. The room itself is outdated. There is not much to see within the hotel.