Tsuken Island Ski Vacations

The bfast wait was not explained to us well enough so we could have adjusted accordingly. I’d stayed in this hotel before and it was not as chaotic as this time. Could it be high season? Staff should have been nicer in letting us know what the procedure was if there was any. Communications Problem. Can be corrected easily.

Super nice condo with beautiful views. Amazing bathroom and outdoor jacuzzi.

Nice hotel in a good location

Pros: rooms are great (we stayed in the condo) - huge apartment, washing machine, small equipped kitchen. No complaints about the room at all! Lunch options: decent takeaway at the deli! Reasonably priced and tasty! Cons: - Pools: there are only 2 at the property. Pools are great, but honestly quite small for the number of guests at the resort. There were a lot of screaming and splashing children, which is fine, just would have been great to have an adults only pool option. - Beach: the beach is shocking to get to. I thought other reviews seemed dramatic, but it is over a busy road, the path is super unclear and the ‘beach house’ was almost impossible to find. Honestly not sure how people headed across with small children! - Restaurant: the BBQ restaurant in the hotel was pretty bad. Food was poor quality, mountains of dirty dishes were everywhere. Nowhere near good enough at a 5-star hotel and given the price point!

I loved staying here. It was spacious and the staff were great. It’s also right next to Kokusai Dori street so everything is in walking distance. I want to shout out the staff because I missed my flight to Naha in Narita, and they stayed 3 hours after checking close to make sure I got checked into my room. They are outstanding. The wet room was great, my room has washer and dryer, and separate toilet area. Would definitely stay again and I can’t recommend them enough.

Such a pretty stay. Excellent food, as well.

While the property is pleasant, I feel that the price does not fully reflect the value offered. For instance, the minibar is not complimentary, especially the nearest supermarket is a 10-minute drive away. Providing a one-time complimentary minibar would be a thoughtful gesture to make travelers feel more valued.

Amazing! Highly recommend!! Our favourite place yet

The bfast wait was not explained to us well enough so we could have adjusted accordingly. I’d stayed in this hotel before and it was not as chaotic as this time. Could it be high season? Staff should have been nicer in letting us know what the procedure was if there was any. Communications Problem. Can be corrected easily.

Nice hotel in a good location

Pros: rooms are great (we stayed in the condo) - huge apartment, washing machine, small equipped kitchen. No complaints about the room at all! Lunch options: decent takeaway at the deli! Reasonably priced and tasty! Cons: - Pools: there are only 2 at the property. Pools are great, but honestly quite small for the number of guests at the resort. There were a lot of screaming and splashing children, which is fine, just would have been great to have an adults only pool option. - Beach: the beach is shocking to get to. I thought other reviews seemed dramatic, but it is over a busy road, the path is super unclear and the ‘beach house’ was almost impossible to find. Honestly not sure how people headed across with small children! - Restaurant: the BBQ restaurant in the hotel was pretty bad. Food was poor quality, mountains of dirty dishes were everywhere. Nowhere near good enough at a 5-star hotel and given the price point!

There are many adult entertainment venues near the hotel, and at night, people try to solicit customers on the street. My travel companion felt disturbed by this. However, the hotel's facilities themselves are quite good. Personally, I prefer bedrooms with carpeted floors, but the rooms in this hotel have wooden flooring. The hot spring is nice, although the open-air bath doesn’t offer much of a view. The rooftop pool has strange opening hours, so we didn’t get a chance to visit it. Parking at the hotel is more expensive than parking nearby, which isn't very cost-effective.

It was just really good overall

Nice hotel in a good location