Uruma Ski Vacations

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Great rooms for families. Large with enough beds for up to 5. Simple but fully equipment kitchen and washer/dryer in the room made this a hotel/apartment hybrid which is very convenient. There’s a view of the ocean but no actual beach in view or in a walkable distance. Hotel is in a convenient location visit attractions but a car is a must.

The room size and amenities were excellent. The bathtub was large and the shower was very good.

Staff is so Helpful!! Super Clean!! Nice Artwork Throughout!!

Spacious room, very clean, amenities options were great! Despite a few downsides (had to pay for all the amenities offered, like using tennis court, indoor relaxation pool, bikes etc. [fortunately they were not expensive]) we still give it a 10/10 for overall experience! We explored lots of the island and looked for different beaches however, not sure if it was just off- season, no beaches compared to the beauty of the one offered at the hotel - clean, scenic and calming. We loved our stay :)

Great views! The hotels and rooms are ready for a refresh! We also gad to pay additional fees to the hotel for our free kid. Would rather stay at the sister hotel at the beach, which was simpler and newer. Also

Incredible hotel - five stars

Very clean and staff were amazing!

The room size and amenities were excellent. The bathtub was large and the shower was very good.

Great rooms for families. Large with enough beds for up to 5. Simple but fully equipment kitchen and washer/dryer in the room made this a hotel/apartment hybrid which is very convenient. There’s a view of the ocean but no actual beach in view or in a walkable distance. Hotel is in a convenient location visit attractions but a car is a must.

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Place was small but clean and so much amenities. Had shuttle to the airport too.

The room size and amenities were excellent. The bathtub was large and the shower was very good.

The staff were very friendly, helpful and accommodating. If you opt out of every day cleaning, you recieve a 1000yen voucher to spend at the restaurant or gift shop, which was fun. There are free different flavor bath salts, and a self-serve bar and coffee mixing station. The room was huge, clean and has lots of bits to make you feel welcome and relaxed. We never heard any of our neighbors, and the bed & pillows were amazing. There were two ACs in the room, so yiu can keep the room cool or keep the balcony door open for warm sea air. A bit of a shame that the pool closes at 6 (during the off season when we went), but that was the only downside.