北海岸滑雪之旅

豪華家庭房間空調不夠冷，很熱 一動就整個人滿身都是汗 另外是浴室花灑水力不夠，出水量很小， 這點請好好改善啊

We are a group of 5 family and so we booked 1 room for 3 people and 1 room for 2 people. The room for 3 people is spacious which still have spaces when opened 3 luggages and the double bed is big for 2 people. Though the design of hotel is a bit traditional, the room is maintained as clear and tidy every day. The service is good as expected as commented online. The staff is super helpful. Since we had a problem of our toilet, the staff handled and fixed the problem within 15 minutes. Once we dropped off from taxi, the staff already helped us to pick-up our luggages and opened the door for us. We also saw the staff helped the strollers down the stairs of the main entrance. The staff are good to communicate in English, and the staff in reception are on-duty 247. Furthermore, as we didn’t mention that it would be convenient for us to have the rooms at same floor, the hotel already arranged us at the same floor and the rooms are next to each other. So the service and the staff are worth for 5 stars.

交通便利，房間寬敞舒適，還有寬敞的市內泳池和健身房。員工都很親切，推！

我訂的是三人房，浴室跟坐廁分開兩個房間，本意良好，可是浴室因此只剩淋浴空間而缺乏乾的空間予用者放乾的毛巾衣服，必須要離開浴室才能抹身穿衣⋯⋯其餘都不錯

- 服務人員友善，反應快，自助登記不錯 - 早餐自助餐選擇少，是涼的，不夠熱 - 浴室抽風機發出隆隆聲，房門沒有防盜眼，電視播放中會停格，坑地震壓力好像不錯，謝謝保全 - 建議使用房卡開放權限某層，提高保安程度

房間設施太舊 燈光照明不足 清潔打掃草率 早餐則相當優秀,不論服務和食物質素也佳

早餐OK的，房内床舖枕頭也舒適，職員服務態度也好， 但酒店燈光太暗了！

Professional staff and they are always friendly. But